Not in the least impressed by this establishment. Firstly I was ignored by two staff members just walking past a few times whilst i stood waiting a while at the till, finally I was acknowledged ordered just 2 ice-creams To which hadn't taken notice of price until i sat down with my children and saw they was actually advertised on their board menu for £2.15 but had charged me £4.35 each instead! As my children was busy picking over their random looking sundae's presented to them saying it tasted horrible, i was really confused how the place was being allowed to operate - walls, floor, tables everything was vile, unclean, my opinion drastically not up-to a good enough hygiene standard. not to mention the toilets! - Then got worse, as another couple had ordered food (we was sat by the till area) overheard the lady ask if something on her order can be changed - this was followed up with a member of staff giving attitude towards her customer resulting her the customer then declining the food there and then as she was upset by the way she was treated. rightly so!. At that point i had heard and seen enough so my children and i left, leaving the half eaten sundae's and will never return to the grim...
Read moreFirstly, I liked the staff as they made me feel comfortable and were helpful and friendly. My daughter (3) really enjoyed the experience of eating here. It's was nice and quiet. However, it is very, very, VERY dirty. The tables were sticky, cobwebs everywhere and it looked dirty. The staff should have definitely been cleaning while they weren't busy. Our table even had a scratch card left on it and a lady came in and sat behind us and asked for it to bin because she left it YESTERDAY! So the tables hadn't been cleaned for 24hrs minimum! This lady was obviously a regular and was discussing the cleaning issue with her friend. They were saying how they liked coming in but it was getting ridiculous.
I liked the booths to sit in but the decor could use an update. The food is very greasy spoon and the chip and sausage were obviously just recooked/heated for us in a fryer. The coffee was alright, nice and large. It was all a great price for...
Read moreWent for breakfast with my wife and kids. Food quality was fine and basic menu prices looked good, but had a couple of issues.
First off I felt we were overcharged wherever possible when we ordered. For example I asked if the eggs in some of the breakfasts could be scrambled, and they said yes, but without mentioning it they added over £4 to our bill for that (for 1 adult and 2 kids). On the other hand the final total was still ok for what we got I guess.
Also it was fairly quiet when we ordered -- only a couple of other tables were occupied -- and we all ordered cooked breakfasts, so nothing complicated (except the scrambled eggs!), but it still somehow took ~40 minutes for our food to arrive. And when it did it had obviously been sitting on the side for a while as it definitely wasn't hot.
So the food tasted ok, and even with the extras the price wasn't too bad, but our overall experience...
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