Cafe Radlett. — Restaurant in Hertsmere

Health and safety does not seem to be understood here. I asked for hot water and lemon and they brought it to me in the glass with no handle (pictured left). I said I would not be able to pick it up and asked for a glass with a handle; they said they didn’t have one, despite having brought a coffee and a hot chocolate out both in be-handled mugs. The female waiter brought me a glass with a handle and expected me to pour the boiling hot water into the glass myself, to which I said it was a health and safety issue, after which she begrudging said she’d bring me another one in the appropriate glass - she stomped off and returned with the new drink in the appropriate glass (pictured right) but put it on the opposite side of the table to where I was sitting! Common sense does not exist in this...

I rarely leave reviews, but my experience at this café was so disappointing, I felt compelled to warn others. From the moment I walked in, the vibe was off—there was a strange, unpleasant smell in the air that made me question how clean the place really was.

Things only got worse when I interacted with the owner. Instead of being welcoming or helpful, they were incredibly rude and dismissive, like I was an inconvenience for even walking in. Not exactly the hospitality you'd expect from a local café.

As for the food... I wish I had better things to say. Everything tasted bland and underwhelming, like it had been sitting out too long or just wasn’t made with care. Definitely not worth the price.

There are too many great spots in town to waste time or money...

I’ve been visiting Radlett Cafe for over a year now, and it’s become one of my regular spots. If you enjoy a classic, old-school cafe vibe, this place is a gem. The coffee is hands down the best in town, and the staff are always warm and welcoming.

Compared to other cafes in the area, it’s got a decent amount of space, which makes it a comfortable place to relax or catch up with friends. It’s also open every day, which is super convenient.

Food-wise, I highly recommend the chicken shish and the healthy grilled chicken salad — both are absolutely top-notch! If you’re looking for a solid spot with a wide range of tasty English food options, Radlett Cafe is definitely...