The Wellington — Restaurant in Hertsmere

The Wellington Pub in Elstree and Borehamwood has carved a special place in our hearts as a cherished spot for my wife and me. With its lively ambiance, exciting quizzes, and delightful manager, it has become our go-to destination for unforgettable evenings filled with fun and camaraderie.

From the moment we set foot inside The Wellington, we are met with a warm and welcoming atmosphere. The décor exudes a charming, traditional pub vibe, making it the perfect setting to unwind and relax. The friendly staff is always quick to greet us with smiles, setting the stage for an enjoyable experience right from the start.

Now, let's talk about the quizzes—what sets this pub apart from the rest. The Wellington's quizzes are nothing short of captivating. Covering a diverse range of topics, they manage to engage everyone, from the seasoned quiz enthusiasts to newcomers. The cleverly crafted questions and the sense of friendly competition create an electrifying ambiance that guarantees an evening of laughter and intellectual stimulation.

But what truly elevates our experience at The Wellington is the manager with the glasses. A lovely person indeed! They seem to possess a rare talent for making every customer feel valued and appreciated. Their genuine enthusiasm and passion for creating a memorable experience are infectious. Whether it's recommending the perfect drink or personally engaging in conversation with patrons, their attentiveness makes us feel like cherished guests.

The Wellington's menu is a delightful assortment of delectable dishes and an extensive selection of beverages to suit all tastes. The food is consistently excellent, and the drinks are expertly crafted, ensuring a gastronomic delight that complements the overall experience.

One aspect that sets this pub apart is the sense of community it fosters. We've had the pleasure of striking up conversations with fellow quiz-goers, forging new friendships, and celebrating shared interests. It's heart-warming to witness the connections formed and see how the pub brings people together, creating a welcoming and inclusive environment.

Moreover, the impeccable cleanliness and well-maintained ambiance of The Wellington deserve praise. It is evident that the management takes pride in their establishment, ensuring that every visit is a pleasant and comfortable one.

In conclusion, The Wellington Pub in Elstree and Borehamwood is a treasure trove of joy, quizzes, and memorable moments. With its friendly staff, lively quizzes, and the fantastic manager with the glasses, it never fails to deliver an extraordinary experience. Whether you're looking for a fun night out with friends or a cozy evening with your significant other, this pub ticks all the boxes. We are grateful to have discovered The Wellington, and it has become an essential part of our lives. Thank you to the entire team for consistently providing an exceptional time, and a special shout-out to the wonderful manager who truly knows how to make each visit an unforgettable one. We eagerly await our next adventure at The...

I recently visited The Wellington in Borehamwood, and I must say, I was pleasantly surprised. Tucked just a couple of minutes' walk from Elstree & Borehamwood Station, it has a warm and welcoming vibe that makes you feel instantly at ease.

It's not one of those flashy, modern gastropubs, but that’s part of its charm. The space is cozy and relaxed, featuring a mix of traditional pub décor with a slightly rustic touch. There’s also a lovely outdoor seating area, which is perfect when the weather is nice, especially for Sunday lunch or a casual evening drink.

The food exceeded my expectations. I had the Sunday roast, and it was honestly one of the best I’ve had locally—tender roast beef, fluffy Yorkshire pudding, and flavor-packed gravy. Everything tasted fresh and homemade, unlike something preheated from a freezer.

The menu offered a great range of classic pub dishes, along with a few nice surprises. My friend ordered the southern fried chicken burger, which came out perfectly crispy and juicy. The portion sizes were just right, and everything was well-seasoned.

They also have a decent drinks menu. I enjoyed a cold pint and later tried one of their cocktails (the espresso martini was particularly good). Prices were fair; nothing felt overpriced.

Service was genuinely great. The staff were friendly, attentive, and down-to-earth. Our server checked in on us just the right amount, and even as the place started to get busier, they managed everything without rushing us. It felt like they truly cared, which isn’t always the case in busier pubs.

Everything was clean, including the toilets—which I believe is a good indicator of how a place is run. The tables were cleared quickly, and the overall space felt well-kept without being overly polished.

If you're looking for a relaxed pub with great food and excellent service, The Wellington is definitely worth a visit. It’s not pretentious; it offers good vibes, delicious meals, and a cozy atmosphere. I would happily return—especially for the roast!

Would I recommend it? Absolutely. Whether you’re a local or just passing through Borehamwood, it’s a...

Despicable and disgraceful customer service - staff aggressive and flat out lied to us. We were a table of 6 for dinner, one of our party ordered just some roast potatoes instead of a main meal.

It was not until our meal arrived that the waitress told us they had run out of roast potatoes, and therefore offered an alternative of mashed potato. We did not want mashed potato and instead asked if we could have chips. We were told this was impossible, despite them having chips available and that chips were the same price as roast potatoes. Instead we were told we had to go to the bar, request a refund for the potatoes, and then make a new order for chips. The staff were rude and derogatory when they told us this - despite it not being our mistake.

So at this point food had arrived except for the person that had ordered the roast potatoes, which felt unfair, especially given we were told to sort it out ourselves. So we went to the bar and ordered the portion of chips, but asked if it could be rushed. The staff were then extremely rude and aggressive , telling us “everyone here has ordered food, we don’t rush food”, which is pretty insensitive given we only needed it rushed because they waited until everyone’s food to arrive to inform us that it had run out, and that they refused to replace it without us explicitly going up to reorder it.

To add insult to injury, everyone that ordered a Sunday roast had received roast potatoes with their meal including an extra portion of the potatoes that another friend ordered with their roast. So we questioned how the potatoes could possibly have run out.

So to summarise, the staff lied to us about the potatoes running out, and then refused to swap them out for a viable alternative and instead were genuinely rude and aggressive despite us trying to be patient and understanding.

This may sound trivial given it is about a couple potatoes, but it shows a clear sign of how the venue treat their customers. They have no interest in their customers having a peaceful and enjoyable meal and instead are happy to dismiss the basic principles of...