The cinnamon only opened 3 days ago so I fully expected there to be a few teething problems. The wait staff are young and appeared nervous. As a result the service was slow and a couple of things were forgotten and had to be asked for again.
The food however was excellent; we had the chicken zilzila and gurkha lamb. Both dishes were served hot and tasted and smelled really fresh, not at all greasy. The lemon leaf in the zilzila gave it a real citrus tang which complemented the level of chilli nicely. The gurkha lamb was a very warming dish and the lamb was succulent and not in the slightest bit chewy. Both dishes were obviously prepared by a chef who knows what they are doing. The bread was fluffy and a lady on the table next to us said it was the best Indian bread she had had!
The other diners were equally complementary of their dishes
With time the service will improve as their confidence and knowledge increases. I hope that as the restaurant gets more popular, the turn out from the kitchen doesn't suffer under the weight of demand and everything remains beautifully fresh and flavoursome.
If they achieve to meet the demands of more customers, Billingshurst will have a gem of dining experience at long last! I am rating 5/5 for the food, the service will improve. Well done Cinnamon, I will most definitely be...
Read moreFood is absolutely amazing and really good quality. The service however is very very slow. We went last night at 8pm and didn't get main meals until 21:45 at which point we were past the hungry stage.
The other elements of the service which were missing included; no apologies for the slow service. Missed a few items, did bring them over after I asked- but again no apologies. Also when they served the wine they just plonked it on the table- didn't offer to pore it or taste it! Not the best. Jug of water we asked for was warm and when asked for ice we got 4 cubes to share.
Would go again, but hopefully they read this and improve the service to ensure other visitors have a...
Read moreWe ordered a take away on the spur of the moment. As we were in Billingshurst we just popped in and ordered there.
The service we received was friendly and helpful and the staff were very welcoming. We were warned the wait would be 20-30 mins which is fairly reasonable, especially because the restaurant seemed to be fairly busy.
The staff checked we were OK on several occasions while we waited and the food was definitely worth the wait. While there maybe takeaways that are cheaper but the food is soberly worth the price they ask....
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