Domino's Pizza - Ipswich - Bramford Road — Restaurant in Ipswich

It used to be such a good pizza place but it's so rubbish now. Today I ordered online and 1,5h called the shop asking what's going on ? She has told that delivery driver is on the way. After 15 minutes lady called me from the shop to inform me that delivery driver comes back as no one was home - which is a lie! They sent driver again but asked me to wait outside in 10 minutes I was waiting for over 15 minutes outside and no one's there ... Then I saw a car riding up the road so I go there and check There was a lady sitting relaxed didn't even bother to found the address. When I informed her that she is on wrong number and she supposed to call me she said that she never call to houses ... Ffs!? What kind of customer service is that ??!! She wasn't even sorry for that situation Food was cold and rubbish I'm really...

Consistent at getting orders wrong. 3/5 times when you order stuff is missing. Ordered tonight - Christmas Eve. I get its a busy night but they arrived 15mins before requested time slot, just as I was putting my toddler to bed which meant I had to put him in a split second to answer the door, so refused to sleep. Bottle of drink was missing and the pizza was totally undercooked. The cheese barely melted and the toppings had no sign of being cooked at all! Straight in the bin. Absolutely awful.

When you do complain to the store, you get nothing but a “I’ll pass the details on to my manager and they will issue you a voucher” - which never arrives.

I’ve said “no more” severals time with this place but always order for the convenience, despite the mistakes. Im done now. Will collect from a...

In absolute shock, ordered from here just now, noticed on the map that the driver was sat round the corner for ages but thought the map was glitching...however the pizza eventually came with our chicken kickers, pepperoni twists and cookies... we noticed there was less kickers and twists than usual but thought that maybe they had reduced the amount. However after finishing the pizza we opened the cookies to find 2 had been eaten!! There was even a clear mark where they had been! Thats when we looked back at the order and realised there should have been 7 kickers! Literally felt sick. Rang them straight away and said they would send a new batch with a different driver but no reassurance that they would be dealt with! Absolutely disgusting that someone was...