Kebapizza — Restaurant in Ipswich

I’ve put one star because it won’t allow me to do half a star or less....I waited 2 and half hours for inedible food, chips were tough and cold the chicken looked battered and the chicken burger look liked it had been ran over, the wings were in a sauce that was so dark it was off putting and the nuggets were like rubber bullets!! I of course called and complained with a struggle to get a re-order which took another hour even though I was told 30 minutes! The only thing decent that came was the can and bottled drinks, even the Benoffee pie is still defrosting on my side!! The 2nd batch was a little better compared to the last but once again very inedible as I have chucked mine after a few bites in the bin and now my partner feels sick after 2-3 bites on her chicken burger and some not so great chips! Highly disappointed on how they wanted to handle it as it was a battle to get them to re-send it and they thought 2 and half hours is an acceptable delivery time it wasn’t until I said I would write a bad review that they wanted to sort my order out! All in all a very bad experience and nearly 4 hours later I’m still hungry but not hungry enough to eat what this place sent...

Placed order through uber which said 20-40 minutes when they accepted the order. 1 hour later i tried calling them and they would not answer the phone, started a chat through uber advisor who said they would try to contact and even they couldn't speak to someone at the restaurant. When the order arrived I asked the driver is the food cold I've been waiting over an hour to which he replied 'no I was there while they were cooking and just left now and if its cold I can get it replaced for you' so doesn't sound like their busy if their driver is just standing there watching them cook the food so why is it so late? Food was warm and dry and low quality. Would avoid and looks like I'm not the only one after reading the reviews alot of people have the same opinion I just wish I read the reviews before...

ABSOLUTELY AWFUL!!!!! I ordered hot wings, chicken like jelly and pink and purple throughout, completely forgot the main meal and then proceeded to say we lied and the chef didn’t make a mistake! Chips are wet and soggy way undercooked, cookies were burnt to a crisps the only thing that was good was the canned drink! Turkish man on the phone hanging up on me shouting and swearing, lord telling us that the item they forgot was on its way.. 1hr later shouting that we called late for the missing item and it’s not being delivered because apparently they had no staff or driver!...