Ipswich Furniture & Services — Local services in Ipswich

Horrible service, read before you ask for their service.

I contacted the owner to help me move a one bed flat between ipswich and another city after this was recommended to me by a friend. He took all the details of the service including the milage, the stuff I am moving and wether or not I will be a passenger in his fan. Initially, he gave a quote of 450 which I found it a little bit overpriced based on anyvan quotes. I discussed with his to make a cheaper quote which he made it 350 pounds. I was happy with this price.

A few days after I confirmed with him, I found that I made a mistake in the milage calculation through google maps as I mistakenly clicked the wrong address. So I decided that the safest option that I send him the post codes, as this is the most accurate milage. I sent it him and he confirmed that I can pay a deposit of 100 which I did.

During the day of the move, I helped the driver with loading everything from Ipswich including carrying all the heavy objects. The driver was helpful but not to a satisfactory level. After we finished, I was surprised that the driver was under the impression that the milage is 86 while it is actually is 140. The driver became very furious and starting making lots of comments that doesn’t follow any basic manners of communication. Then he called the owner who called me and starting shouting that I am trying to fool them which I said that I am happy to pay them the difference in milage at a fair price that is consistent with anyvan. He kept making unprofessional comments and said that it is my responsibility to find out the milage. I copied my message to him that I sent them the postcode and this is the most accurate method for calculation and that it is their responsibility to check and issue a bill based on the postcodes.

After a long discussion that lasted for 15 mins he asked me to pay 520 which once again I found overpriced as the quotes from anyvan was 402, and I sent him a screenshot. He called again and asked for 450. I had no choice but to pay this amount.

On unloading, I helped the driver again with everything and carrying the heavy objects.

Dreadful service with very unprofessional attitude, I advice all of you to think twice before hiring them...

These guys moved us today and are brilliant! We are very happy with all aspects of their removal service. Their price is extremely reasonable as they estimate very well what he job involves to do it well. They are extremely professional and friendly and helped us out, going the extra mile. They were very careful when loading and unloading, and took care not to bump paintwork, bannisters etc. A friend recommended IFS to us and told us we might pay a bit more than the cheapest quotes, but that they would be worth it. This was totally true and we are very glad we went with them. I have heard from others who used a cheaper company that they regretted it due to damaged possessions, paintwork etc. We would definitely use IFS again! Thank you Gabby, Emmanuel and Gabriel! Best wishes,...

I urgently needed a mattress for my disabled mum and all the "big places" told me to expect a minimum of a week for an estimated delivery time. I had expected it because I know most places don't stock their mattresses in store, but thank GOD for you guys! Within 30 minutes of contacting your team, you were able to discuss with me over the phone what options you had and were able to offer delivery included as part of the price. I was already thinking about where to get a van hire etc just to collect it, as I needed it urgently, but you guys went above and beyond. From needing a mattress to having it in my house ready to use it took just under 2 hours. Thank you for the bottom of my heart for helping in such urgency...