The Clock Face — Restaurant in Knowsley

No stars for poor service and poor quality and lack of food!!!

We booked a table for a Sunday roast at 5pm but were not told beforehand that they had ran out of half the food! We ordered the “Three Meat Roast Dinner” and only had 2 meats available, beef and turkey! Half the beef that was served was a challenge in itself due to the amount of fat it contained. We were then told they had no broccoli, no stuffing balls, no more roast potatoes (but then offered us extra potatoes after telling us they had no yorkshire puddings), and we only found out that they had ran out of yorkshire puddings when I asked where they were as they didnt come out with the dinners! We then ordered cauliflower cheese which came with a hair found by my daughter who then couldn’t continue eating her food and a member of staff asked us for the hair which we did not have as we didn't want to keep a rouge hair on the table full of food while we were eating! When we challenged the staff on the poor quality of food and lack of food we didn't get as much as an apology or a dessert for the children just told “they would speak to the kitchen staff” which didn't resolve the poor quality and lack of food/service we had received! Needless to say we will not be...

We booked here for a birthday meal. On arrival we waited around 5 minutes to be seated and were promised menus. We were then seated at the most elegant yet filthy table from which it was evident that the previous diners had been quite liberal with the brown sauce. We were waiting over 20 minutes but no menus arrived. We ordered at the bar and our food arrived within 15 minutes. The scampi was soggy and undercooked but everything else on the main courses was okay. There was nothing that wowed any of us, though. We hoped the cherry pie might save this! It arrived warm which is always a good start but also soggy and overcooked to the point it was chewy. By this time we were sat amongst a growing number of other angry diners who had been served food without cutlery/condiments/napkins or had waited over 30 minutes for food so we just wanted out and left. This used to be a great pub for family meals but the basics seem to need more attention from Karen and her team before it can get back to where it once was. I wish them all the best with that and we will return. We haven't given up on you and know you...

Just been clock face in Prescot Tuesday 28th January 2025. The meal was brilliant. I had steak pie chips veg.big chunks of steak in pie.my friend had the scouse.same big pieces meat in scouse. Yummy meal.Katy was lovely and welcoming .we will defo be going back there. Lovely pub xx Thursday 13th February. Mums (mine I'm mum) 78th bday. Went back clock face with my son.kept telling him food fabulous. He wasn't disappointed he was happy.best steak pie he had for long time .we both had pie chips veg.great work .its lovely homley pub nice and warm and cosy.i need radiators like that.great young lady served us.very lovely. See ya soon guys thank you xx PADDYS DAY 17TH MARCH 2025, Went to clock face withmy friend .not disappointed we both had pork roast dinner with all trimming .could had pork gammon or turkey.mashed potato was yummy.it all was.lovely cosy pub afternoons are so cosy . Staff are so pleasant .thanks to cook and staff at clock face.give it a try.u not be...