Disgusting customer service, it seams that they think that is acceptable to to be a chef down and not cook what you order and to have to wait two and a half hours for your delivery ( this is supposed to be fast food) and when you say that you have waited long enough and you want the order cancelled that you don’t deserve a refund, we will not be ordering from this takeaway ever again and are not happy with just eat either as they also seem to think that waiting two and a half hours is fine. The takeaway also had the cheek to say that we shouldn’t have waited until the food was delivered to cancel the order, the fact is we were on the phone cancelling the order and cooking our own food when the order arrived and how long were we supposed to wait should we have given them another hour or two, it was just a coincidence that the driver showed...
Read more4th time ordering, always left positive reviews, and enjoyed the food. Thought i’d found a good Chinese. Tonight was awful. The chicken was not fresh. This is how many pieces I received I did not eat one piece of full chicken, it tasted strange, old and smelt funny. Did not taste like it usually does. My chips were reheated for sure, they were black and old. You can even see this from the photo. My food was not fresh tonight. Last time ordering from here I feel sick. I am usually quite reasonable but one thing I cant stand is being served OLD food. That can be helped and is completely unnecessary to do so. Wasted my money as I ate hardly nothing - the onions were fresh and...
Read moreOmg I don’t normally order takeaways I normally go out for food but tonight G delight you delivered !! 😊 I ordered the tofu black bean sauce food was piping hot when delivered 🤯 the flavours were balanced perfectly the flavours that were incredibly everything was cooked with proper flavours you can tell the chef cares about what he sends out of his kitchen! From the rice to the homemade spring rolls defo RESTAURANT QUALITY FOOD!! Hands up hands down think I’m going to have to stop dining out and order from you guys from now on lool was sooo good I had to call the restaurant and...
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