KFC Leeds - Coal Road — Restaurant in Leeds

This is the slowest KFC I've EVER used. I don't know what was going on with the order for the car in front but it took 25 minutes before they finally got to move off. When it finally came to my turn, neither of us could hear each other very well because of the heavy rain and having to talk through that tiny window.

I confirmed my order and then was asked for my payment. He reached out with the card reader device but the lead it was on was ridiculously short and I couldn't reach it with my Apple Watch (my usual method of payment) as it was on my left wrist. So I had to fumble around with my phone instead. When the payment was made, the guy at the window had the cheek to say something about "coming prepared" next time before shutting the window and starting to count out the pieces. That was quite ironic, considering that they could have used the time from ordering to the customer reaching the window to prepare the order!

Besides that, since when was it a service worker's job to dispense snarky unwanted 'advice'? Who the hell does he think he is?

The food was average for KFC, I've no particular complaints there. It wasn't super hot, although it wasn't cold either. I mention this because if they'd had to make a whole new batch fresh, which may have explained the delay with the previous customer, the pieces would have been hotter. But they weren't, so that rules out that excuse.

If you like KFC food in general, like I do, I'd strongly recommend avoiding this branch and going to any of the other ones within a few miles of here. I have tried to cut this branch some slack previously as it was once a fairly new branch and I put the poor management down to teething troubles, but they have learned nothing over the years and the only way anyone is ever going to pay attention is to report bad service.

Oh, he didn't even bother to put the tissue and wipes in...

Just got a 10 piece family feast from the KFC at Whinmoor. The server didn’t speak English try well and mumbled wasn’t sure what he was saying, seem very ignorant. When I got home and open the bucket I found 6 of the 10 pieces were drum sticks ! 3rd time that’s happened soon as I looked in the bucket I then remembered why I haven’t been back there in well over a year. The large side of beans came as 2 small beans both dry and one only half full. I don’t know for sure but two small sides beans don’t look to add up to a large side to me. The chicken coating was very dry and hard like it had been cooked and reheated in the fryer. Chips and coleslaw were ok. So once I saw what my £22.99 had got me I tried calling the “restaurant “ to complain, every time I rung they put the phone down on me without answering I tried it 15 times ! I know what you might be thinking if it was really busy the might not have time to answer. When I was in there their was only one or two customers that had already been served no...

It is user friendly and clean. Self-service units have been repositioned along the entrance passageway and you can also order online. Customer service is good. The free WiFi is erratic so do not depend on it. Sometimes, there is an average 6 to 10 minutes. The drive-through is faster. The colonel's original chicken 🐔 recipe still tastes great. The rice-box is mwah. The fizzy drinks are limited, you get Pepsi and no Coca-Cola. Sides on offer include maize cobs, fries, coleslaw and even ice-cream. Prices across the chicken 🐔 range have crept upwards so your bargain bucket will cost slightly more. Even your spicy chicken wings are a mean £1.99 for two tiny bites. This eatery has improved much since its opening a few years ago. Parking on site is adequate. It is sometimes a bit hard pulling open the door when the automatic button for wheelchair entry is...