update - Advised that the Cafe was no longer serving food at 13:00 after spending 20 mins in a queue. At first the reason was they are under staffed customer ahead of me asked for a breakfast as he was on his lunch break and couldn't come back. Miraculously they found the staff and produce for one more breakfast. Floor manager advised not her issue as separately staffed even though they all wear the same uniform and the profits end up in the same pot. Not a good experience and not the 1st time this has happened. I was offered a free breakfast for a later date, I refused this and asked they offer support to the cafe instead. Ordered two toastie, the first a cheese and tomato was wet and floppy, the bread was soft the mayonnaise and tomato in the inside looked like kiddie sick, the second a wet and sloppy sausage and onion was no better with so much pre-cooked onion on it we could have rendered the side of a house. What a let down this has been. Never again, use the...
Read moreThe rating of 1 star goes to the actual quality of the breakfast and the back breaking graft from the staff members having to run this joke of a show....
Tesco seacroft senior management team should be ashamed of themselves!
Even a small child could quickly work out that TWO FTE is NOT enough headcount to run the cafe section, there is feedback over atleast a 3 year period, online telling you this from the customers mouths direct!! Wake up!! The footfall is substantial and the poor people working there...are overrun 24/7, no wonder food wait times are 15-20mins at all times!
You cannot just have 1 person running the till, clean up and serving the food alongside 1 person making none stop food - considering you are a specialist in food supply/prep it's mind boggling this continues!
In summary, add 1 or 2 additional heads to your cafe or risk burning out your cafe staff until they resign or destroying what has the potential to be a lucrative/profitable...
Read moreToday decided to come back and brought my mum in, not been in a while seemed to have a face lift in a kind of way was looking for the breakfast Halloumi muffin and was surprised to not see it on the menu but notice that they had the Halloumi Burger. Kyle asked if I was ok did I need any help. I replied no I am good. The meet by lovely smiling Sarah which seems to be a new addition to the team. She was very Friendly I loved her smile it made me and my mum smile. We ordered fish and chips and breakfast brunch. The latte was delicious I loved the love hart that Sarah had put on our drinks showed she cared for us. Now the payment did not go through and Sarah gave me the courtesy of looking away while I entered my card details making sure she has full respect for her customers. I heard Nathan was the chef I think beautiful food. Can’t wait to...
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