The Golden Beam - JD Wetherspoon — Restaurant in Leeds

The location is great but the door staff really let this please down. Twice I have visited and both times had awful experiences with intimidating door staff. It was my birthday yesterday and a group of us were all sat together near to the front door. My friend ordered us shots so we all had one and then the bouncer came running over, pointed at me and said if you do that again I'm kicking you out! I asked what he meant, as all I had done was have a shot with my friends and he just got angrier and said do it again and you are out! He was very intense and intimidating and none of us had any idea what he was referring to. He then said we were all getting kicked out and we should finish our drinks but again there was no reason for this. We asked a different door staff member why we were being kicked out and he said he was very sorry and didn't know the reason either as we had been absolutely fine. Also, my friend bought me a birthday cake the bouncer took it off her at the door. I understand a no outside food policy, but is it policy to confiscate a small birthday cake?? Everyone felt uncomfortable with the door staffs behaviour on the night so we ended up leaving instead of ordering our last drinks. We won't be going again, lots of complaints from customers about the door staff. Even taxi drivers have said the door staff are rude and argumentative at this...

Very clean and welcoming, and another of the stunning buildings that Wetherspoons have acquired. The value for money aspect of their menus is almost impossible to beat, but the downside is that as a customer, you have very little interaction with the staff!! We did however have a point of complaint with this particular establishment, as a drink ordered by accident was changed (and it’s replacement paid for) after being told we couldn’t remove it from the premises as it had been opened?? one of our party of four decided that rather than waste it, they would have it, so returned immediately to the bar, only to be told that it had been disposed of!! Most annoying!! However, that aside, our meals were cooked to order, and delivered very quickly. The staff were polite and friendly, and this particular building had the smartest, cleanest toilets I have ever seen in a restaurant!!

P.S. As a word of warning, I returned home last night to find I had been fined for using the car park to the rear of the property. This is not well signposted, and I don’t believe I have parked illegally. I will be taking this up with management, as it is...

Awful experience. I went with three other people at around 10am and the place was almost empty. We instantly ordered the food and drinks and that's when it went down hill. Two people within my group ordered a refillable hot drink, went to make them and the place had ran out of milk... we then had to wait 20 minutes for a member of staff to go buy some at the shop. This incident was repeated 3 times whilst we were there. As for the food, awful. We waited over an hour for 4 large breakfasts even though there wasn't that many people in. I would've have been fine with this because I know it would've been cooked fresh and taken longer. However, all for meals came out cold and by the time someone had come over for us to complain, we had eaten some of it becaus we were so hungry from waiting over an hour. Once we had complained, we were told that we weren't allowed a refund but they could over us a free drink or side. A couple of people in the group ordered a side of beans. THESE CAME OUT FREEZING COLD. Absolutely disgusting service from the staff and makes me not want to go back to any wetherspoons. Dreadful,...