My partner and I went into Bakeout in Lewes at about 3.45 on Sunday afternoon for a cup of tea and a cake.
We sat down and the tea arrived around 5 minutes later. At exactly 4.00pm one of the staff came up to us and said we had to leave, they were closed. As we had just poured our tea and drunk about half a cup I thought we should be allowed to finish, or at least given a few minutes to do so. The staff member was completely inflexible and said we had to go immediately, he would put the tea into a takeaway cup if we wanted but we couldn't stay a minute longer. I didn't feel like standing outside on a cold March afternoon drinking tea decanted into a paper cup after I'd paid to sit in a cafe.
I asked for our money back and, after a lengthy argument, he agreed to refund us. I told him I'd be leaving a bad review for his cafe.
The guy then started telling me how rude I was. Then someone else sitting next to us, who also turned out to be a member of staff, told us we 'must have very boring lives' to make such a fuss.
We got our refund and, as we left, the first guy started mumbling insults as he closed the door behind us.
Just astonishing rudeness and bad service from Bakeout. Never mind, they won't have to put up with...
Read moreReally delicious selection of fresh sandwiches including baguettes, toasties and filled focaccias priced around £4. The focaccia in the photo is the Brie and bacon focaccia which was £3.95. Staff will also heat it up for you which made it taste even better. Pastries cost around £2 each which is reasonably priced for a high street bakery and the cinnamon roll was very sweet and flavourful at prices at £1.90. There is not a large seating area and it can get busy but all in all a lovely place to have a...
Read moreJust picked up a pasty and sausage roll to share with my wife today , we had half each of both items , 1stly sausage roll the meat was very dry and bland in flavour the pastry was very dark and dry , very poor quality , the pasty was even worse , the filling was just a mush of im not sure but I did see a pea in there , and an overwhelming taste of pepper , pastry again was dark and very dry , in all a very poor lunch , will not be going there again , would not...
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