Decided to drive to Lewes with my girlfriend yesterday and we stopped at Bill's for lunch. I had not been there for years and had good memories overall from the Brighton venue. We waited 5 minutes as it is always busy and then got seated, placed our order for starters and mains, so far so good. They sort of forgot to bring the starters and brought everything pretty much together which we were fine with. I mean, the place is packed and those things happen. Now we were seated near by the open kitchen and l could clearly see the pass and as a former chef l enjoy looking at the chef putting the dishes on there ready to be picked up by the waitresses and waiters. When they brought our starters, l noticed the chef putting my Mojo chicken skewers on the pass and was delighted to see it was ready. I then saw a waitress in a red top removing 2 skewers from the plate and then putting them in another plate at the end of the pass. As a chef, l know well that the plate at the end which had a paper towel in it is for the unwanted item or things that come back, usually staff gets to eat that. Anyway, it didn't bother me at that point. It is when they brought me the dish which had 3 small chicken skewers, a tortilla, a bit of lettuce and a piece of cucumber. I mean the 3 skewers did not even add up to the size of a chicken breast. It was ridiculous that someone would present this to a customer who paid £11,95 for this thing. Your local Kebab shop will do a much better job for less money. I was just baffled and had to refuse the dish. It is the first time of my life l actually had to refuse a dish in a restaurant. The waitress did a great job into trying to explain to me that she probably removed the skewers because the chef always makes extra and they then take some out of the plates... She offered me to select another dish, however, it literally cut my appetite and just asked then to cancel it, I just didn't want it. So overall, l would say that they have good decoration, food is "ok" and service is good. Although, the sweet potatoes fries were dry, the ham under the poached eggs was dry and tasteless and they put the piece of bread on top of the humus as if it was just dropped in it. Personally, l now see it as a fancy Wetherspoons basically. Unlikely to go back.