Aksular Restaurant
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I recently visited Aksular, a Turkish restaurant and unfortunately, my experience was extremely disappointing. I would not recommend this restaurant to anyone. Firstly, the staff were not attentive to our needs at all. Despite constantly checking on other tables, we were completely ignored for over an hour until we had to call them over ourselves. It was incredibly frustrating and made us feel undervalued as customers. Furthermore, when our food finally arrived, it was completely wrong. Instead of the bulgar we ordered, we received rice which was old and rock hard. We did mention this to the staff, but they did not seem to care. The portion sizes were also very small, particularly the ribs which were not worth the £18 price tag. The atmosphere in the restaurant was also not great as there was a half-booked event going on, with people constantly walking in and out of the toilet, which made the experience quite uncomfortable. Speaking of the toilet, it was extremely disgusting with urine all over the floor. It was clear that it had not been cleaned in a long time. Despite all these issues, we were still charged full price for our meal, which was extremely disappointing. We did not ask for a discount, but it would have been a nice gesture considering the numerous problems we encountered. Instead, we were charged a £4 service charge, which was particularly infuriating as the staff did not even come to our table once. To add to our disappointment, the doors were kept open, and smokers were outside, which created a strong smell of cigarette smoke that we found unpleasant. Overall, I would not recommend Aksular to anyone. The food quality was bad, and the staff were unresponsive to our needs. My experience was very negative, and I will not be returning to this restaurant.
S AminS Amin
20
Disappointing Visit to Aksular Restaurant! Our recent experience at Aksular restaurant was far from satisfactory. The service was rather average, and the staff did not display much friendliness. To our dismay, the main restaurant section was inaccessible due to an extended cleaning schedule, confining us to the less desirable front part. While the food did meet expectations, our £88 expenditure for three people left us surprised by the absence of complimentary items such as hummus or Turkish tea. Adding to the frustration was the inclusion of a service charge, seemingly disproportionate to the service quality we received. Paying £88 and not receiving the anticipated level of service or complimentary offerings was disheartening. Regrettably, these shortcomings make it improbable for us to consider revisiting Aksular restaurant in the future. Price: £££
T TT T
20
Staff were very friendly and pleasant, however the food and dessert was not to my expectation and surely not value for money. I was given a wrong drink, falafels were not fresh and were too oily inside and dry on the outside, desserts were not what was advertised and were FROZEN and not fresh. I ended up only eating the rice and tea. My girl however loved her lamb shish. Would not recommend to vegetarians! In previous visit I ordered vegetarian pide and was given a pide with wrong toppings. ————— Revisited as my girl loves their kebab, menu looked different and no more photos of desserts:) I ordered vegetarian Moussaka and it meant to have a layer of aubergine, there was just some aubergine around a pile of supposedly bechamel sauce but instead was just doughy topped with cheddar cheese. Loved the starter though.
Melody NamdarMelody Namdar
00
I ordered a delivery today for a MIXED doner kebab with coke and chips. I didn't get any lamb doner whatsoever not even a tiny piece,as you can clearly see from the photos.All chicken doner.Surely if there was both doners,they wouldn't fit in that box.You can clearly see it's ALL chicken doner! I made a complaint straight away and I thought it was all sorted as I got offered a free meal for next order,but I thought wrong. I receive a message about an hour after saying that they checked the restaurant videos of my food preparation and the two doners were prepared and cancelled my apology free meal.So what did I do?did I take out,carefully all the lamb pieces myself one by one? It's ridiculous!! I will take this matter further at all costs!Avoid this restaurant!Worst experience ever!
Tony BrunoTony Bruno
10
Have eaten here for two years and the food has been great along with the service. The grilled meats stand out against many other Turkish restaurants in London. There have been some changes recently starting with new menus where many items have increased for eating in. For instance the family specials have each increased by £8-10 and you no longer receive the hummus, saksuka and Cacik dips that used to come with these sets. So unless you order these separately you still get bread a small bowl of salad and now some stoned olives(new) As the price has already gone up it seems a little frustrating that you don’t get what you did before.
Jing Shyang YeowJing Shyang Yeow
40
Went as a family, everyone enjoyed their meal. Calamari had a lovely crunch to it. The yaprak doner & rice was spot on 😍. The interior was so pretty too.
SeysSeys
10
Nearby Restaurants Of Aksular Restaurant
Silver Service Coffee House
Sun & Woolpack
Mehek Restaurant Enfield
Karadeniz pide & lahmacun
Brown Eagle
Gaziantep Patisserie Enfield
The Lion
Albany Tandoori
Best Cafe
Elite peri peri (enfield)

Silver Service Coffee House
4.4
(241)Click for details

Sun & Woolpack
4.3
(153)$$
Click for details

Mehek Restaurant Enfield
3.6
(149)$$
Click for details

Karadeniz pide & lahmacun
4.8
(110)Click for details
Basic Info
Address
510 Hertford Rd, Enfield EN3 5SS, United Kingdom
Map
Phone
+44 20 8805 9646
Call
Website
aksularhertford.co.uk
Visit
Reviews
Overview
4.2
(738 reviews)
Ratings & Description
Description
Classic Turkish food in simple, open-kitchen restaurant located in a Regency villa, plus patio.
attractions: , restaurants: Silver Service Coffee House, Sun & Woolpack, Mehek Restaurant Enfield, Karadeniz pide & lahmacun, Brown Eagle, Gaziantep Patisserie Enfield, The Lion, Albany Tandoori, Best Cafe, Elite peri peri (enfield)
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