Aksular Restaurant — Restaurant in London

I drove to Vadi in Enfield and was surprised to see it had shut down and was under new Management (Aksular), I then decided to visit Aksular as the 2nd option.

Upon arriving staff are lovely, I ordered a Chicken Special to take away, this was my 1st visit to this restaurant.

Once we arrived home we noticed that in the mixed grill the salad was very disappointing, to be honest it was more like a packet of leaves had been thrown into 2 small boxes from a tesco's mixed leaves salad, no cucumbers, no tomatoes, no onions no red vinegared cabbage, nothing to shout about, there seems to be a standard form looking at the reviews here.

If you buy a take away you will be disappointed as there is no attention to detail and there is a lack of wanting customers to return for takeaways.

I have regularly eaten in Vadi and bought takes aways.

I bought the same meal, chicken special, used to get a big foil box with all the salads, dressed with olive oil and pomegranate dressing, in the meal you also got rice pudding, this cost me £42 but yesterday I got charged £55 for a takeaway and had to pay extra £5 for the rice pudding, not to complain as nothing is free but if I order a £55 chicken special I expect my salad to be fully loaded with all the different salad items not just some rabbit leaves with not dressings, I thought Aksular was an authentic Turkish restaurant, really disappointed with the items I was given to take away.

For the money I spent it was daylight robbery.

I have to advise, please Aksular treat your customers better than Vadi did in Enfield as they were amazing and currently you only got a star today because I cannot give you no stars, if you take over Ponders End Vadi please adjust your prices as they are out of reach in that area and you need to sort out your salads for take aways as its disgusting you charged me £55 for some chicken that had very little rice in the box with it and the salad, my 10 year old daughter could have made better.

Apologies but will not be coming to your restaurant to buy Turkish again as 1st impressions count and I would not give 1 star if I knew I was going to be ripped off. please see the image of the salad I received as mentioned only leaves in a salad does not constitute to a Turkish salad, seems there was not effort made to give me a high standard of service, I was going to book a table to eat in one day but even that is a higher price. I feen the takeaway was a total rip off so what would you get in house.

Who ever is in charge of this organisation need to quality control it take aways as it was extremely disappointing.

You will have a lot to live up to in ponders End as Vadi was amazing and well priced, your menu prices are untouchable and your salads are more like food for rabbits and not humans.

The salad is a day old and already rotting and looks out of date, this was fresh from yesterday,...

I recently visited Aksular, a Turkish restaurant and unfortunately, my experience was extremely disappointing. I would not recommend this restaurant to anyone.

Firstly, the staff were not attentive to our needs at all. Despite constantly checking on other tables, we were completely ignored for over an hour until we had to call them over ourselves. It was incredibly frustrating and made us feel undervalued as customers.

Furthermore, when our food finally arrived, it was completely wrong. Instead of the bulgar we ordered, we received rice which was old and rock hard. We did mention this to the staff, but they did not seem to care. The portion sizes were also very small, particularly the ribs which were not worth the £18 price tag.

The atmosphere in the restaurant was also not great as there was a half-booked event going on, with people constantly walking in and out of the toilet, which made the experience quite uncomfortable.

Speaking of the toilet, it was extremely disgusting with urine all over the floor. It was clear that it had not been cleaned in a long time.

Despite all these issues, we were still charged full price for our meal, which was extremely disappointing. We did not ask for a discount, but it would have been a nice gesture considering the numerous problems we encountered. Instead, we were charged a £4 service charge, which was particularly infuriating as the staff did not even come to our table once.

To add to our disappointment, the doors were kept open, and smokers were outside, which created a strong smell of cigarette smoke that we found unpleasant.

Overall, I would not recommend Aksular to anyone. The food quality was bad, and the staff were unresponsive to our needs. My experience was very negative, and I will not be returning to...

Been coming here for breakfast with friends and family. The portions have become smaller and smaller everytime I come. I always order two Turkish breakfast seprime which is £18 each and used to get 3 simit bread pieces. I just love simit bread and that’s the main reason I come here but last time I went I only got 2 pieces and when I told the waitress I was told that they only give 2 pieces and I told her I’ve been there 4 times and I’ve had 3 before this everytime. She kept telling me that they’ve never done - even though I have it in my photos! The male waiters don’t even smile and always look annoyed when you ask them to do anything. I asked for Turkish/beef ham from one of the male waiters and he was extremely rude to me right in front of my children. He kept saying he didn’t understand what I was saying even though I was speaking in plain English and then walked off saying “I don’t know what you want” in a very rude tone. And then he came back saying “do you want beef ham?” And I said “yes please”. I found his behaviour unacceptable. You cannot behave like this with customers especially in front of their children!!! My daughter kept asking me why he was so rude to me! I was given 4 pieces of beef ham and 3 extra simit bread pieces. I was told that the simit was free as I told them there were 4 of us and 2 pieces weren’t enough especially when I’ve had 3 before. However when I saw the bill I think they charged me for the bread too. I had to pay £5 for “miscellaneous” items. I’m so disappointed by their service. I used to really enjoy their food and tell others about it but not again. I have attached photos of two other times where I have ordered the exact same thing and there were only 2 of us - there are 3 simit bread pieces so clearly...