I went to this cafe today to try it out as me and my partner was out last night celebrating and couldn't be bothered to cook breakfast. Firstly, I love the fact that this is a black business tryig to do something and prosper in life. I admire anyone who starts up a business in these uncertain times. That being said, the service was below average , from entering the cafe , we were seated down and wasn't sure if we had to go to the counter to order or if a waiter would come to our table, we waited in excess of 20 minutes before being served and I belive it would've been longer If I hadn't called one of the staff and asked how the service works. The food wasn't that great and I was actually quite dissapointed. I asked for the full house which consisted of sesiond baked beans, egg, plantin , sausage, sour bread, hash brown, turkey bacon and tomato. When the food arrived, the two small pieces of turkey rashers were a joke and it seemed like they had actually taken one turkey rasher and sliced it in half to make two, the seasoned beans were not how I know seasoned beans to be. They had no onion of red pepper in them and seemed to have just been sprinkled with a little black pepper. The chicken sausage was tasteless and personally, I think they should do turkey sausages instead. The portion of beans was far ro small and I could literally count how much beans I had in the tiny bowl that they came in. Seriously, the portions wasn't great and didn't taste anything special. It's a shame really as I had high hopes and wanted the experience to be a positive one.
My recomendations: When you first seat your customer, let them know that it is table service and someone will be over shortly to take their order.
Don't take 20 minutes to come back and take the customers order , during that time your customer may decide to leave and go elsewhere , where the service is faster.
Provide larger portions of food and don't scrimp on the quality of the food you provide, get rid of the chicken sausages and stick with turkey sausages.
Provide adequate heating in your premises, it's very cold outside and customers expect to come into a warm establishment, not a cold dreary one.
Don't blast all that music so loud, the Riva lounge rave club is next door, it's not your cafe. Some nice reggae music like berris hammond etc playing in the background will suffice, it's not a rave after all.
Thank your customer for coming to your cafe, it shows appreciation and will encourage another visit.
And lastly, remember, you never get a second chance to make a first impression so make that first impression a good one.
I wish you every success in the future and sincerely hope your customer...
Read moreAlright I'm just gonna keep it real as I'm a realist. The quality of the food isn't bad I'll be honest but it's really not that great to make a fuss over. As for the service experience it's diabolical and as a black man I'll keep it a 100 this is why they fail because its hella unprofessional. So my experience started off by getting there and being greeted by 15yrs kids that are just about competent enough to follow instructions taking orders. And here's why. When ordering me & my missus food the 15yr old girl couldn't even keep up with 2 simple set menu orders and drinks by telling us to slow down. Its only 2 set orders how slow do we need to go. Strike 1. Then she bring my girl the wrong drink and was only told it was the wrong drink after my girl had already sipped on it. So obviously standard customer service will be to bring the correct drink straight away. Which wasn't done we had to request it twice Strike 2. My girl was told to keep the 1st drink as it was a error and already had been sipped on. Anyway we waited about half hour for the food that came hella small and warm at that so it deffo weren't out the pot hot strike 3 Weren't happy about that. There wasn't no salt, no pepper, no napkins nothing on our tables the entire time. The audacity of them to wanna rush my girl to finish her drink because they didn't have anymore flute glasses left to pour more drinks.. that's strike 4 Some bruk unprofessional flex Then to cut the story short we was charged £52 for some mediocre food and out of that £52 we were charged £9 for the drink we didn't order and when we questioned it the likkel gal dem was ready to argue over £9 adding the cheek to say "yh but you drank the drink tho" them making that comment just shows a disgusting level of maturity and customer service. And £4.75 service charge for 0service. Nah bmt they violated and as chef and catering business owner myself. I'd never recommend them to anybody for a dining experience. Although i encourage supporting black owned businesses. This is definitely not on the support list. Its about real etiquette and principles.. if which they have very minimal. Ima be real "break the fast" is a black business going NO WHERE fast dun out er dash out dem eeediiaaat gal you got working in there.. minus the sister with the blond braids she's the only 1 who has a good way about her...
And the service charge is not discretionary as it it added to your subtotal bill so you would believe that is the price. And my girl definitely did NOT say she's gonna keep the wrong drink instead. Just admit it you make customers pay...
Read more⭐️⭐️⭐️⭐️½ (4.5/5) | 9/10
Breakfast at Break the Fast London (Bromley Road) feels less like a quick bite and more like an experience worth sitting down for. Ordering The Works gives you a true sense of what this place does best.
The plate arrives brimming with colour and comfort: pancakes stacked thick and fluffy, hash browns fried to a golden crisp, seasoned beans tucked neatly into their little pot, soft scrambled eggs, ribbons of turkey bacon, slices of fried plantain, and a chicken sausage. The pancakes are the first thing that catch your attention airy and soft, with just the right bounce in each bite. Paired with syrup that’s likely golden syrup, the sweetness isn’t overwhelming but instead melts beautifully into the sponge, tying the plate together with a quiet richness.
The savoury elements land just as strongly. The hash browns are everything you hope they’ll be l crunchy outside, buttery inside while the plantain is fried to perfection, offering that caramelised edge before yielding to a tender, sweet centre. The beans are small in portion but mighty in flavour; seasoned and rich, they bring depth to the plate, though the tiny serving leaves you wishing for more. Turkey bacon proves reliable and tasty, but the chicken sausage unfortunately lags behind mild and under-seasoned, it feels like the one note in the dish that doesn’t quite sing.
Still, the plate holds together with balance and thoughtfulness. The scrambled eggs are creamy without being runny, the fruit on the side mango, kiwi, passionfruit is refreshingly ripe and genuinely fresh, not just there for decoration. Together, it makes for a meal that feels considered, comforting, and satisfying from start to finish.
What makes Break the Fast even more interesting is its wider menu. There’s a clear Caribbean influence here that sets it apart from most breakfast spots: dishes like ackee and saltfish or the jerk chicken loaded fries bring a welcome sense of identity and flair, while at the same time there’s space for vegans too, with options like tofu-based breakfasts or avocado and tofu toast. It’s a menu that manages to be both creative and inclusive without losing its focus.
Altogether, this is a café that’s doing something different in the breakfast scene. With more generous bean portions and a better-seasoned sausage, it could easily reach perfection. As it stands, it’s still a memorable and well-executed experience that I’d happily recommend whether you’re here for the pancakes, the Caribbean touches, or the thoughtful...
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