Costa Coffee — Restaurant in London

Is there a standard procedure for making a salted caramel frostino? Not here - poor quality. But by far disappointing is the sullen and indifferent staff service. Not one smile or happy word and when one made a suggestion that perhaps salted caramel should be drizzled in the cup - they were snatched back and slammed down on the counter in such an aggressive manor one feared to talk further. Christine (or Christina) - shame on your constant bad attitude (this is not the first time I’ve experienced your sullen surliness). Management - please retrain this staff member in the etiquette of pleasant customer service - or perhaps remind her that plenty of others may be happy to have...

The management so rude the stuff the same they think drivers are thief they Think I’ve been to the store to collect customer order they telling me to push that I’m on the way to Customer but they didn’t hand the order to me and they called the police I bring the police by myself to the store to collect my order They should not treat everyone the same they cannot judge Everyone is the same everyone is not the thieves and everyone is not honest as well I am requesting to Costa Coffee management if they making a rule they should put a note or a sign to let you know the Driver...

Baristas are professional and courteous in the way they interact with me, and with other customers. Seating is plenty, warm and relaxed environment to catch up on time to yourself. Adequate parking in Sainsbury’s across the road (time limits are in place). Only one irk and that is the toilet, it kinda always smells of wee, also I feel like with the number of mamas and babas that use the cafe, there should really have an additional toilet. I waited for like 20mins and had to go to my fave restaurant next door. Anyhoo, it woulda been a 5⭐️had it not been for this...