I ordered a large tandoori hot pizza with extra cheese and extra chicken topping's. I received the food with no extra toppings. Coz I ordered from them before with no extra toppings and I received the same pizza like before even after I ordered with extra toppings now. I was very disappointed.
And when I called the store, a guy picked the call and I explained about what I received, then he handed over the call to the manager, then I explained everything all over again. The manager was very rude to me and was arguing with me that he put extra, In the end both the employees have no courtesy to apologise, as the customer was calling and complaining about the quality. Finally, he offered me to send a new one. He also asked me not to eat the pizza delivered before and to return it to the driver. At last, I received the pizza. But Very poor customer service.
50% offer on pizza is a complete SCAM from Dominos ag London Enfield store. You never get the food worth the money. Never pay extra toppings, you will still end up getting the same. Not...
Read moreIm upset to say the least I will NEVER order from here again it’s the first time iv left my home in 5 days because my son has been unwell and to be spoken to the way I did by the manager was a disgrace. I asked what would be the best deal to get with 2 pizzas and he told me not to talk to his staff because they are very busy. I asked could I have a pen because I needed to order online and give my bank details as I didn’t have my card with me and he said no we don’t have pens here when there was one tucked in his Domino’s pizza hat. I asked if I could use it he said NO. They have 4 mopeds outside with the drivers chatting and smoking cigs so they can’t be that busy. I will eat from Pizza Hut from now on. And the pizza was filth £30 wasted! I feel sorry for his colleges who wants to go to work with unkind people it’s stressful...
Read moreI have always been 100% satisfied with the service and food from Lancaster Road dominos Until today It had clearly been dropped and was completely Broken and the sauce pot was missing there was no label on the box with my address on I found that screwed up on the first floor of the building where I live the driver did not Deliver the pizza from the bag that keeps it hot When I phoned the very rude manager Sent the driver back to collect it he then phoned me and accuse me of dropping it I will not be using dominos pizzas again A refund was issued The manager needs Staff training in Customer Service And the Driver needs staff training in how to deliver A pizza...
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