Gourmet China Cook — Restaurant in London

ok , this place does alot of things really well , and more than fairly priced. The roast pork & duck meal box is superb. Hong Kong Sweet and Sour is brilliantly crunchy.

BUT , for some reason they cannot do a good chow mein. Its awful tbh. If the owner s are reading i would say use a different noodle , dont cut it up into little bits , dont overcook it so its so mushy it doesnt resemble noodles at all when u eat it. Its spectacularly bad and ive tried a couple times but its always the same.

the owners are lovely , and i still definitely recomend it , just not...

Absolutely rude! Poor customer service. Dont ask them to remove anything from your food 2 minutes after placing your order! Im allergic to nuts and mushrooms and the particular dish i ordered doesnt say on the menu that it comes with those ingredients. 2 minutes after i ordered i asked her if it contains any of those ingredients and to remove it if it does - she called me annoying and huffed and puffed and moaned and said thats why i asked you if youve eaten here before. Very rude. Not missing out on anything cos the food is bog standard and over priced....

AVOID!!! Don’t order from this place, I wish I could give them a zero, the customer service is absolutely atrocious. The lady is rude to paying customers to the point where she shouts at you when she gets your order wrong. If you don’t check the change that she gives you, she’ll give you the wrong amount of change absolute scammers also, I literally had to return to get my change when I realised she had scammed me. Never have I experienced this type of treatment from a service that...