JinLi Chinese Restaurant Uxbridge Branch — Restaurant in London

The restaurant owners/staff are mentally unstable.

I’m an Assistant Head at a school for SEN pupils. I was contacted by one of my own staff members on Friday the 19th of July. She informed me she had parked in this restaurant car park to collect a food order from across the road. There were no signs or restrictions in place to suggest she could not park there - not to mentioned, it was 12pm in the afternoon and the car park/restaurant was not busy. She returned to her car to find an angry women, shouting and screaming at her. She then proceeded to lock the gate to the car park and my colleague could not leave. At this point my colleague called me, to explained she could not return to work. Again, we work at a school for Autistic pupils and this was the staff members lunch break. We allocate 30 mins and the staff have to return to class/duty once that times is up. My staff member being locked in impacted pupils learning. This was also the end of term and it was the last day. Because of the restaurant owners/staff members actions she missed pupils leaving and was unable to say goodbye to year 6 pupils who had been at the school for sometime. I attempted to call and reason with with the restaurant, however, I was met with tirade of abuse and derogatory language - when the restaurant realised I was not calling to make an order. I would implore anyone to rethink their judgement when considering booking a table or ordering a takeaway for this establishment . The person who I spoke to on the phone is everything that is wrong with world and the level of aggression I was subject to was deeply concerning. I’m sure there will be a quick rebuttal to this review, however, the behaviour and language I experienced was unforgivable. Regardless of their response, let it be known, this restaurant does not deserve honest and hard working...

I would like to respond regarding my incident 3 weeks ago with this restaurant as I am still quite in shock and a bit traumatised with how they spoke to me. These staff members LOCKED me inside their car park because they were annoyed that I parked there for 5 minutes(attached picture- car was parked highlighted in red)while I went to the shop next door, this is ILLEGAL. In my previous review they said I was blocking the entry and this is why they locked me in, this is ILLEGAL itself. You can CLEARLY see if I was parked behind this brick wall, this leaves the entrance completely clear. They claim they locked my car in due to my ‘rude behaviour’, (this is ALSO ILLEGAL by the way) however I was so in shock that this happened and I just politely asked if they could unlock the gate multiple times, not being rude once. After realising I was locked inside they proceeded to scream and shout at me for parking there and also called children with Autism ‘spastics’ when explaining that this is my workplace I came from on a lunch break. I am so appalled that these people can operate and call themselves a ‘business’ when they treat potential customers shockingly, maybe that’s why they seem to be empty all the time. Reading other reviews I can see other people have complained about the rudeness of staff, I completely understand why. I am still appalled by this incident and will be taking this further. I’d like to add they have no legal parking restrictions in place so by law they can’t tell the public not to use their car park. I’ve also attached the note they left on my car while I was gone for the five minutes, does this sound ‘polite’ to you? Annoyingly I cannot reply to their response on this review but don’t be fooled, it will be full of lies to cover their...

We ordered a grilled fish at JinLi and picked up at 9pm after playing golf. The girl worked there was friendly. We told her that my friend lives nearby and comes here for dining often. At that night, we only had half of grilled fish, glass of wine and some fruit. We finished dinner at around 11:00pm. At 3am, I had sharp pain and had diarhee till 6pm and my friend had the same symptoms at around the same time. I called the restaurant and told the same girl that served us, that I strongly believe we had food poisoning after had their grilled fish. She said she would speak to the kitchen and her boss, Mr Ma about our complaint and would call me back soon. I am very disappointed that they don't seem to bother to call back as promised and think this is a joke to them. I was very reluctant to put this review online as I waited for nearly two days. I don't believe we are the only one had food poisoning , but I hope we are the last one. Food hygiene is always the top priority for a catering business. Don't...