Leila Moroccan and Lebanese Restaurant — Restaurant in London

So from the reviews I am not the only one with a dreadful experience. Like the previous customer stated I am also not one to write bad reviews as I respect that for some people this is their livelihood for their families. However when you are dealing with individuals like these who have 0 respect or dignity then you are forced to share your experience. I used to order from them regularly a long while back and their food at the time was nice, decent portions. I used them last Ramadan also. Now this time i was craving Moroccan food for my first day of fasting. Pre-ordered few hours in advance.when my food arrived the couscous had big lumps literally all stuck looking like dough. Was disgusting. The salad wasn't the one I requested either. When I rung them I was shocked, they had a not fussed attitude and the owner was very arrogant, rude, unapologetic, he just did not care. He said well you know we are fasting so you should expect us to make mistakes, did you not hear some people are crashing their cars". Can you believe it ? I was fasting myself so was starving and had been arguing with no sincerity or genuinely feeling bad for their complete mess up. He agreed to send another but by then i was so hungry and also very upset. The next day i used another restaurant Abu Zaad that I use often, and they also forgot to bring 1 thing but guess what when I called they were so lovely, very apologetic, their whole attitude was very nice, great customer service. Yesterday they were not doing delivery and wanted Moroccan food again as I love tagine. Decided to give Leila restaurant one more chance, i rung them and said " Hi I used you last time and the service was quite bad and you sent me uncooked lumpy couscous and then went very nice following the experience, I just wanted to make sure that if I order now the same thing won't happen again, can you please make sure my order runs smoothly". The guy said in a very laid back tone " well to be honest upto you if you want to order. I cannot guarantee we will get it right" !!!!!!! At this point I was so shocked I hang up. No hope. Please do not use this company, the man said himself they CANNOT guarantee it. So basically you may have luck with them or you may not. The worst Arabic restaurant ever. I then ordered lebanese. I am arab myself and have used a few restaurants for long time, all of which their staff are so nice. This one should be closed down. It is people who keeps their business going yet they have a disgusting manner , and 0 people skills. I simply had to share. They will probably write back and lie, that would not surprise me, I definitely doubt they will apologize . Take your money elsewhere. This is run by guys who act like thugs unfortunately. What ashame. Be prepared to get uncooked lumpy food and then they tell you sorry but there's no guarantee....

Exceptional Dining Experience at Leila Moroccan Restaurant: A Tribute to Bella and Omar

Leila Moroccan Restaurant is an exquisite gem nestled in the heart of London, offering an unparalleled culinary journey through the flavors of Morocco. My recent visit to Leila was nothing short of extraordinary, and it's the impeccable service provided by Bella and Omar that truly made the experience unforgettable.

From the moment we stepped inside, the warm ambiance and inviting aromas whisked us away to the vibrant streets of Marrakech. Bella's genuine hospitality greeted us at the door, setting the tone for an evening of indulgence and delight. Her attentiveness to detail and genuine passion for Moroccan cuisine shone through as she guided us through the menu, offering insightful recommendations that perfectly complemented our preferences.

As we savored each dish, it was evident that Leila's culinary prowess extends far beyond ordinary fare. The flavors burst with authenticity, each bite a symphony of spices and textures meticulously crafted by the talented chefs. From the tender lamb tagine to the fragrant couscous, every dish was a testament to the rich culinary heritage of Morocco.

Throughout the evening, Omar's expertise in mixology elevated our dining experience to new heights. His artistry behind the bar was unparalleled, as he skillfully crafted signature cocktails that perfectly complemented our meal. Each sip was a revelation, a delightful fusion of exotic flavors that left a lasting impression.

What truly sets Leila Moroccan Restaurant apart is the unwavering dedication of its staff, particularly Bella and Omar, who went above and beyond to ensure that every moment was nothing short of perfection. Their genuine warmth and commitment to excellence transformed a simple dinner into a memorable celebration of Moroccan culture and cuisine.

In conclusion, Leila Moroccan Restaurant is a culinary oasis where every visit promises an enchanting voyage for the senses. Bella and Omar's passion, professionalism, and unwavering dedication epitomize the essence of hospitality, making Leila a destination worth revisiting time and time again.

If you're searching for an extraordinary dining experience infused with the charm of Morocco, look no further than Leila Moroccan Restaurant, where Bella and Omar await to exceed your every...

We decided that we’d like to have Middle Eastern cuisine at our wedding, as my wife is Iraqi and we love the food! Our wedding was in Lincolnshire, and we visited over 10 potential caterers, inside and outside of London, and Leila Catering stood out over and above the rest. There were many reasons we chose Leila, however the main one was because of Raef Hamze. Raef is the Group Operations Director at Leila and he has so much experience in catering events and instantly put us at ease with his expert knowledge. Raef always answered his mobile regardless of the time or day, and visited the venue before the wedding day (a 5 hour+ round trip!) to make sure everything was in place. On the day itself, he was there early in the morning to late at night, and was always available to assist with whatever was required. He worked so well with photographer and venue co-ordinator to keep the day on track, and put us and our guests at ease with his friendly approach. Now onto the food… It’s safe to say, it was incredible! So many of our guests complimented the food and it really made the day. We’d had a free tasting at the restaurant prior to the wedding day, and this gave us peace of mind that our guests would be happy. I would also say that it’s great value for money, we had a huge amount of food, including numerous canapés, starters, mains, desserts, tea/coffee, and evening kebab, for half the price of what normal wedding food would cost. We even had a berber tea man! On top of this, they included all the food for the other suppliers, including photographer, band, videography etc. In summary, I highly recommend Leila Catering and Raef, and I’m looking forward to the next time we visit London to stop by at the restaurant. All the best....