Matoom - Thai Bistro — Restaurant in London

place only had one group of four, not busy, I entered and the host did not acknowledge me at all, to preoccupied on her phone to bother seat us, sat down and was still ignored until I went up to the registered. Handed a menu and she walked off. We placed our order, food was decent, would have enjoyed more if we weren't gawked by the women behind the register, staring, whispering and laughing. Interestingly enough when another group entered all genuine hosting etiquette suddenly manifested. We couldn't wait to leave this place, asked for the bill and the lady just looked between myself and my partner and said 'hopefully it's not too expensive for you' - ? odd, unnecessary and disrespectful thing to say - she quickly corrected herself stating she meant ' hopefully it was good' - will not be returning, they clearly only like a certain...

Ate here for the third or fourth time with a FH friend last week. The dine-in experience is great. We had some fantastic duck spring rolls that were super crispy and full of spankingly fresh veg and tender duck. The hoisin came out of a bottle, but at these prices, fair enough. Our single chicken curry and rice was a generous portion sufficient for 2. We brought half a bottle of wine ourselves and had a delicious meal at a ludicrously low price. I do not understand the 1 star reviews. They seem to be for takeaway orders and I can only conclude that the food does not enjoy being boxed - it may affect flavour and texture. For the price, the dine-in experience is really excellent. So perhaps come eat in the restaurant instead if you want to appreciate the food...

As a local resident of Caribbean descent From the moment i walked into this restaurant I was treated very badly.

I was asked in a not so nice voice what is it I wanted? I explained that I wanted a table for 2 and was told that I had to sit in a corner of the restaurant with my friend as the other tables were booked which was not true as other people came in who had not made reservations and were given appropriate tables.

After the meal when I went to pay the waitress she barked at me stating that it was cash only.

I found the whole experience very humiliating and sad especially as I found the food to be tasty and wondered if I had offended her...