I dont usually use reviews in a negative way but this is an exception... Tried to order online but payment wasn't going through even after trying 3 different cards...so I decided to go in and order. I got there and was "greeted" by a member of staff who did not seem to be interested in taking my order.. Eventually he took my order and I had a beer whilst I waited for 50 minutes gor my order to be ready...I Eventually asked if it would take much longer and was told it should be ready. A few minutes later another member of the team brings an order out and gives it to another customer who's waiting. As soon as the said customer leaves the 2 members of staff start having a bit if an argument and I realise that they gave my order to the other customer. As I query if that's what happened I was ignored and eventually he admitted that's what happened. I wasnt gonna wait for another 50 minutes so I asked for a refund and was ignored as he tried to call the customer who took my order... I then asked to speak to the manager and he said he was the manager. It took a good 10 minutes to get my refund...A great example of extremely poor customer service and plain rude manager who does not have a clue of what he's doing. I have used Meghna for over 10 years but I will...
Read moreThe food was really nice and really quick but the chicken jhalphrasi we had barely had chicken, all tomatoes and other things, prawn cocktail also barely had prawn in it. We had 2 lamb tikka,2 chicken Tikka, 1 prawn cocktail, 1 chicken jhalphrasi, 3 pilau rice and 3 keema naan. The food came really quick and apart from the jhalphrasi and prawn cocktail everything was absolutely delicious and worth every penny. The service gets 5/5 for that, the atmosphere was not bad and gets 4/5 because they were playing breakup songs which in my preference doesn’t go well at a place you go to enjoy. And food gets 4/5 for the tikka masalas.
Would definitely come again but maybe won’t try the jhalphrasi and...
Read moreI visited this restaurant for the 1st time with my son on the 2nd of May.We chose here based on the excellent reviews & were convinced they are genuine.We we’re actually looking for one in Ewell but Meghan popped up.Wow! Literally outstanding food & service from the lovely attentive staff.Meat was the highest quality cooked by a very talented chef/ kitchen staff. So much love in the food, spices & presentation, clearly a lot of hard work has gone into the prep.They are truly committed to excellence & clearly have a passion for what they serve. I will not be going anywhere else if they maintain this standard which based on the...
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