North End Tavern Worcester Park — Restaurant in London

Brought my mother to the pub for dinner. When they brought out the food, they gave me the wrong dish. Only after the server had left did I realise it was wrong, but I didn't want to make a fuss and waste the dish so I just ate what they had given me.

Another sever comes later with my actual dish and they realised they had given me another patrons food. Obviously we had started eating so couldnt give the food back, so we just finished the food we had, and the server took our original dishes back to the kitchen.

The presumed manager comes out later to ask why we didn't send the food back and complains that the other patrons had demanded a refund for not getting their food. Whilst telling us, his paying customers, off like we're stupid children, not once was there an apology from him for them bringing us the wrong food in the first place. Blaming us for losing customers and taking no accountability for mistakes on their end (messing up our order)

Moments before I was telling my mother how nice the pub was and how we will come back here more often for dinner.

Now, never coming here again. Quite...

The main selling point of this pub is the Live Sport and cheap beer. In the daytime, this pub is the home locals that want a beer and to socialise. In the late evening however, especially Fridays and Saturdays, you can find all teenagers in a 2 mile radius showing off their new matching tracksuits.

Pros: Great staff, always up for a laugh and the manager is very accommodating. Cheap beer and food. Shows live sport.

Cons: Clearly don’t have a challenge 25 policy. Can be easily overcrowded with zero control of customers. Maybe not so family friendly.

Regardless of the above, I still recommend as a...

We visited on NYE and there was a great atmosphere and all of the customers were enjoying themselves, being served quickly and professionally. The North End is a brilliant pub with very friendly staff, definitely the best in the area with great food, well-kept beer and Sky, Amazon and BT Sports. The pub also has excellent food, we recently popped in for a Sunday roast, and the food was cooked to perfection with plenty of veg, roast potatoes, gravy and meat. We have used this pub for a number of years and it goes from strength to strength, well done Caz Dave, and the rest...