Before I launch into my critique, I would like to give a massive shout out to the lovely and massively overworked cashier who served us. We ordered two vegetarian dishes with sausages and when the food came my daughter's sausages looked different to mine. I stupidly assumed this was to do with her having from the children's menu and only after she had her first bite did I see that it looked suspiciously pork like. I tasted a bit and indeed it was pork, which we don't eat. Whilst the cashier did resolve this with another meal, there is no going back from what happened. Again I will point out this was not the fault of the cashier but an error in the kitchen. My breakfast was awful frankly and even my daughter, a die hard lover of hash browns, concluded that mine was burnt and didn't want it. The picture is supposed to show a mushroom and hash brown...say no more. I left not even trusting the vegetarian sausages we eventually had. Another point was that the cutlery was not all clean. I did approach a manager who understood about the sausage scenario and offered a refund. I explained that a refund could not help with what had happened and tried to show her the state of the food generally, at which point she was no longer interested and started talking about the temperature of the hash browns being at a minimum. I did try to explain we knew what hash browns were supposed to taste like, and also what a mushroom generally looks like, but she became agitated rather than concerned unfortunately. The cafe might have good deals but at a very high price for one's digestive system. I would not eat here again and would advise against it I'm afraid, particularly if you have dietary...
Read morePopped in to Morrisons @Enfield for a few bits. Both the Wife and I felt peckish and decided to check the instore cafe. My wife queued while i put shopping in car and i returned to the cafe where a lady who works in the cafe informed me that my wifi had been seated and informed me of the table number.
Met up with my wife and we both decided to go and order and started to join the queue.. when all of a sudden the till lady came up to us wagging her finger saying we need to queue up. e tried to explain that we alread have a table but she did nt want to listen. Then the first lady who seated my wife came across and said that we have to queue up again to get another table and order our food before being seated.. After trying to explain to another member of staff that didnt want to listen we gave up.. joined the queue to order our food - which was lacking in options.
While queuing the lady in front reminded us of social distancing and asked rudely for us ro move back. she failed to notice that she her self was so close to the person in front she could of been in their back pocket.!!
We never ordered our food...as we could not believe what had just happened so we left. After all we both are key line workers and understand the rules better than most.. but morrisons need to be clearer in their operation for the cafe and have polite and respectful staff to comunicate it across to the...
Read moreThis has to be the WORST breakfast ,have ever had. Mushroom was soogy, vet ,uncooked,sausage burnt. I have asked ,why is like that and was told that this is the was it suppose to be,not bothering at all to rectify and deal.witv the complaint. Second ,I was asked:where do I want to seat ? When the caffe was all empty ,was basically asked to seat where it was more convenient for the cashier to bring the tray out of commodity so she won't walk to much. Cos ,I didn't want,if I want to seat next to the window I will seat there,this is not a 5 star restaurant to be seated by waiter. Cashier was very rude ,her attitude was clearly one -just couldn't bother about any complaint. Was there for the 1st time and only cos I needed to take some medication had to have something to eat ,otherwise I would have asked for a Refund. Veggie sausages was AWFUL taste. CO -of Morrison should check Sainsbury breakfast to see the difference and not only customer service they have. 1st time and last for me Morrisson is just a Brand a name but their staff and product doesn't match up. Definitely not worth the money £7 Have also asked for plastic nives and fork but they didn't have and without saying anything ,the cashier said-we washed it properly ,I didn't ask ,out of my preference, would have preferred plastic and...
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