Parkside Restaurant — Restaurant in London

Awful experience-september2023 Totally shocked at this restaurant overall. Since moving here in 2021 I’ve always walked past repeatedly telling everyone how much I’d love to try this restaurant one day. Especially with a Chinese being my favourite takeout/eat out. Totally disgusted at the fact we didn’t given menus until about 25 mins after arriving when other people who arrived after us got their menus straight away. After eventually getting our menus and ordering drinks. The drinks tasted so watered down we may as well have just ordered water. We booked this reservation for 6:30pm and got there just before. After ordering food, we still didn’t receive prawn crackers for another 90+minutes. As this was my birthday meal there were a good group of us there, so we took that into consideration with the timings for the food but still at 8:20pm we were only just starting to get our rice which was freezing cold. By this time the children we had with us were starving and tired as it was getting late for them as well as us adults now getting frustrated as we’re also hungry. Granted we were given free drinks each but even then it still took them ages to start to bring anything out. Most of the people on my table didn’t get their mains and just cold rice that we had to send back. Most of the dishes that eventually was brought out, they didn’t even know what meal belonged to who or if the special allergy requirements were met or not. Everyone on tables around us that had come in after had their menus given straight away as well as drinks, not to mention that they had eaten their food way before us which I find shocking! The manager wasn’t very helpful at all and didn’t seem to know what was going on in the restaurant that they was supposed to be managing. Maybe we had just gone there on a bad evening but it had totally ruined by birthday evening that was supposed to be a lovely meal out with family and friends. They’ve definitely lost what would have been very loyal, regular customers! Like I said maybe we had just come there on a bad day but my personal review and opinion on the place is, unless you’ve not long eaten, it’s early enough and you don’t mind waiting hours for food to half come out. I definitely would not recommend this restaurant which is really gutting for me...

Previously ordered from this address when it was under a different name, with different decor etc, so I was hoping for a 'Base' level of quality. Sadly massively disappointed. 'Butterfly Prawns' - RIDICULOUSLY salty. They were substantial in size yet the salt level was unacceptable. 'Crispy Shredded Beef' - A sugary nightmare for both Diabetic and non-Diabetic alike. This had me personally reaching for the filtered water jug multiple times. Ironically, my partner for the evening IS diabetic and I steered her clear of it. Yes it was THAT sweet (And I'm a choco-holic & complex Sugars junkie...) The most egregious part of the ensemble (Based on taste and product overall) was the 'Special Fried Rice'. The speciality was the near absence of any mixed meats inside it. It looked as if someone had started to make egg fried rice; abandoned that; then accidentally added several pieces of meat before abandoning that too. Truly 'Special'. The only thing that was even close to being up-to-snuff was the 'Half Duck' supplied with the usual. The word 'Half' here needs to be taken with a pinch of salt (Try getting it from the Prawns there's plenty to spare...). To round off the proceedings we ordered 'Mixed Hors D’ Oeuvres'. This was also supposed to come with 'Butterfly Prawns'. Nope. Not included in what we ordered. This had been a point of levity on order with myself threatening to eat the entire separate batch we ordered on pickup, however, to go through all of the above and then have parts missing (TBH the extra salt might have tipped me over to 999 territory so I may have dodged a bullet there) puts the icing on a totally miserable episode. Like I said, previously ordered from here when it had a different name (& possibly Management?) and looked at the reviews and pictures & gave it a go. However, when you receive food so poor (with missing items as well) you regret investing two thirds of the £50+ on a takeaway, that's a hard pass and negative recommendation from me. My search for decent takeaway continues, as I feel what was supplied was possibly the furthest it could ever be...

Second time there and left disappointed. Except for fried chicken is spicy sauce everything was utterly disappointing and very slow service even though it was practically empty most of the time we were there. Red Thai chicken curry is nothing you expect from a red Thai curry, infact it didn’t even look red and we had to look deep into the bowl to see the curry. When told the manager that it only tastes of lemon grass, the response was that it’s supposed to taste of lemon grass which was even more disappointing rather than trying to fix the issue. And for your information, it supposed to also taste of numerous other flavours including coconut milk. The SICHUAN NOODLES WITH PEPPERY SAUCE WITH MINCED PORK had no pork at all and tasted more like noodles with satay sauce rather than anything sichuan or peppery. Mixed seafood fried rice again lacked flavour and taste. Safe to say we won’t be returning. It was just disappointing as we had brought friends along as had a decent experience the first time, may be just beginner’s luck. If you are looking less faff and more flavour go to Joy’s kitchen on high street instead - again been there once but had a much...