Pizza Go Go Sheen — Restaurant in London

I ordered my meal on a Saturday at 4am, following a night out, whilst the shop was still open. My order was accepted and I proceeded to wait outside in excitement, in my drunken state, in nothing more than scrubs (due to it being halloween) whilst it was 2 degrees Celsius. Keep in mind this was at my friends house, who I was staying with for the night due to the fact I couldn't get home to Hertfordshire from Waterloo because TFL do not operate there (1 star rating for that) and because the last train had very much passed at that point. An hour goes by and I stood there, waiting. Shivering. Not from the icy, Arctic chill in the air but from the sheer happiness of soon to be receiving my spicy dragon wings and pepperoni pizza that would soon engulf the taste buds in my mouth, causing an influx of warm, antibody-ridden water to be produced from my salivary glands. "It'll be here any second", I said constantly to make myself feel better about stupidly waiting on the street, listening to Kanye West's 'College Dropout' album. I ring the shop just to see whether they left and were on the way, when the mean man on the other line said it was on its way. Apparently, he doesn't seem to like to feed starving, homeless humans who want nothing more than a meal and snuggles; but all I was given was struggles. Another hour goes by and I decide to ring Pizza GoGo again, with my iPhone 6S not recognising the touch from my frost bitten, borderline gangrenous 'Royal Blue' fingers. They do not pick up the phone. No, it can't be. I ring them again, and again, and again. I leave them 34 missed calls before I google it in order to get a second opinion. "The store is now closed". Tears run down my face, freezing half way into a salted icicle that sticks to my face. I pull it off and it rips a bit off my skin, revealing the underlying layer of fresh, blood-red flesh that pains me less than the heartbreak I experience. I proceed to go to bed, hungry, irritated and betrayed. The following morning, I ring the shop in order to get my money back or beg for them to deliver my (now) breakfast. The man was rude, exclaiming I should ring back AT 8PM, when the manager arrives. His attitude was that of a wild rooster that has been abused by its owner (wild roosters have wild owners, I'm assuming). He doesn't sound happy whatsoever, despite my enthustastic and hopeful voice asking for nothing more but gruel and water (not in the literal sense). Following an entire day without dragon wings, I decide to leave and go home, 33 GBP less. Without sustenance. Without closure for the cravings I have had for the entire night and day....

We ordered our food online at 23:18 and added a note asking for delivery at 00:00 midnight. That’s over 40 minutes advance notice! At 00:10 nothing had arrived so we called to ask if it was on the way. The first comment from the Pizza GoGo worker was “would you like to cancel?” Why would we cancel when we’ve called because we’re waiting for our food? Could it be because at 00:10 they still hadn’t even made it!?!? He then told us it was our fault that the pizza hadn’t arrived because we’d only left a written comment in our order to deliver at 00:00, and we “should have called”!!! What the hell!?!? So when he first picked up and we said we were waiting for our pizzas for a 00:00 delivery, he said “yes yes…but you only left a note…you should have called” so he’d obviously read our order, he knew about our request for a midnight delivery, but chose to ignore it and blame us instead of apologising for his incompetence. At 00:30 we called again…this time he told us he’d cancelled our order because we “kept calling”!!! We’d only called once before! We were furious as we’d been waiting so long for nothing! He then claimed he’d made a mistake and the pizza was on its way. It arrived 10 minutes later…40 minutes later than we’d ordered it for!…BUT guess what!!! It was the wrong order! We ordered a BBQ Burger and instead got a BBQ classic or something. I don’t know what it was but included Ham and BBQ sauce, but no burger sauce at all. We only discovered this when we got home and after working an 18 hour day today I had no patience to call and try and talk to this imbecile again. We will NEVER order from these people again!! SO rude to my wife and myself over the phone and hung up on us twice! This person had ZERO customer service skills and ruined our evening. After ordering we looked on Google and found at least 10 other 1 star reviews with similar complaints about this store. Buy elsewhere and avoid a...

I have passed Piza Go Go many times, so decided to check it out after reading the mixed bag of reviews, rather than takes someone else's word for it, if the staff were rude, piza cold and uncooked, and if it was as terrible that people say it was.

So my findings: The staff ere polite, working very hard, taking orders via Internet and phone as well as dealing with customers in the shop.

I observed how other customers were treated with respect, while ordering two large super size pizzas.

The shop became very busy, and systematically the staff cooking piza dealt with all orders calmy.

I ordered a large ham and pine apple with garlic bread, quietly observed the process of my food being prepared from fresh and then cooked. My piza arrived pipping hot and so did my garlic bread. I noticed how other customers waited patiently for their orders.

I had a drive back home, so the piza sat on the car seat, got slightly cold, which was my doing, but it's easy to re-heat and felt it was cooked as l watched it being cooked properly, also the garlic bread was delicious.

I suppose people experience things differently, sometimes things don't go the way they want it, also l have witnessed how people can create a negative situation, insulting people serving them.

From my visit l saw the friendly rapore from the customers and the staff at this piza takeaway. I understood the staff member was very busy, so was happy to wait. In general my experience was a positive one as well as consuming one...