Really Horrible Experience. From the offset the staff were very rude and obnoxious after we were confused about whether the neighbouring restaurants were affiliated ( with different names and telephone numbers and different styling we were confused about whether they were the same restaurant) which they were. The menu is extremely overpriced with a single breaded chicken breast with cheese costing over £14, I was expecting veg or some sort of side to accompany it but no, a tired. flat, mcdonalds esque chicken breast arrived on a massive empty plate. My friend had a lasagna which we were assured had meat in it ( we were very hungry from a day in richmond park and were seeking a filling meal), the tiny portion of lasagna was entirely veg based with mushrooms. Which is fine if thats what you're after but we weren't. At the end of the meal, we were overcharged because we asked for the smaller portion sizes which cost less but received a bill for the larger sizes which the slimey waiter refused the change. Upon paying with my card, the slimey waiter insisted that i had cancelled the transaction instead of confirming my pin, I needed to obtain my online banking app to show him he was lying before he let us leave the restaurant, avoid at all costs. Disgusting service, bland average food. Horrible staff and...
Read moreWent to this restaurant last night and possibly the worst experience ever. The owner was not friendly from the outset. We waited 40 minutes for the menus and from the time we entered to meals being served it took 90 minutes. I had the breaded veal but with one potatoe cut into cubes and sauted plus six green beans my bill was £28.00 My wife had lasagne which was just a small plate of pasta and no meat £11.00 dreadful. My son whose birthday it was got a spag bol he couldn't eat it as so bad. The bill was £78.00 and trying to pay by card the owner kept voiding the transaction until I told him I'll key in the pin.. at one stage he tried going away from our table with our card and had to tell him not to. Our coats were hanging up at the back and when my son went to retrieve them he had put a knife from a drawer underneath with the blade showing !! So that our coats would be torn.
Please people of Sheen Richmond don't use this Restaurant it was awful in every...
Read moreWent there for mothersday. Disappointing. Small restaurant and only a couple of us so thought we wouldn't be a problem despite 2 large groups next to us. Took a while before given a menu, ordered, 1 lobster special and some pasta, disappointed with the carbonara, looked hastyly done, small protion and looked unappealing, my missus makes better and she's carribean. Once finished we were left with the plates for a good ten minutes at least. Priority was clearly given to the larger tables, we were ignored. Then waited another 10 for dessert menu, ordered 1 dessert, finally came but messed up our order , waiter went to enquire, never returned, had to get someone else attention to help, went away, came back asked for bill, never came back, this is about another 20 mins then had to go up to ask for the bill which for 2 people came to £90! Poor customer service. Left feeling foolish, dissatisfied and ripped off. Don't...
Read more