PizzaExpress — Restaurant in London

Absolutely disgusted at the attitude of the workers at Tooting Bec Pizza Express Wandsworth, especially one European waitress who was absolutely horrible, just because i usually ask for a little bit more sauce on the pizza for my daughter who has special needs and likes a saucier pizza(i offer to pay).

I am paying £8 for a tiny pizza and four dough balls with some butter and a small drink. Come on, where is the customer service? This woman rudely told me to calm down and sit down and would not serve me although I had a collection order but she carried on serving others including Uber drivers. To tell you the truth I was already calm, but I was just asking other waitresses if I could have a little more sauce.

I then spoke to the manager who was almost defensive of the woman who had been rude. She asked why I don’t come into the restaurant and order there if I have a special request, to which I answered that it would take longer as i would then have to wait, when i dont have much time to be away from my daughter. Beware- they usually never answer the phone, no matter what time of day.

They made me wait half an hour to change over from garlic butter to normal butter and put a dollop of extra sauce on the pizza. They still made me feel uncomfortable with the rude behaviour, especially the one lady who clearly needs to be shown the door. Although it is around the Corner, I will never be going to this Tooting PizzaExpress ever again and I will also be warning others off.

*iI had a reply back from these people who have made it out that they always cater to my needs, but the slight change that i have listed has never been done by the team in question. Also, being busy (mostly with deliveries) is no excuse to be rude...

🍕 - Earlier this Evening I Enjoyed a Lovely Meal at Pizza Express Wandsworth Trinity Road.

This is the Best Pizza Express I've visited So Far and was a Gem with it's Cosy and Comforting Conservatory, Amazing Staff......Bliss!!

Now To the Food......I had:

Starter - Dough Balls Al Forno

IT'S BACK! Oven-baked with a tempting trio of melted cheeses for those who want more: mozzarella, Cheddar and Gran Milan

Pizza - Padana + Chicken on Romana Base

Goat's cheese, sweet caramelised onions and spinach combine with mozarella, tomato, garlic oil and red onions in a feast of great tastes and textures

This pizza on any base includes a discretionary 25p donation to our chosen charity, Nordoff Robbins Music Therapy

Dessert - White Chocolate & Salted Caramel Pizza Dolce

Where pizza meets sweetness. Our dough, baked until golden, topped with white chocolate and crushed Biscoff® biscuit, drizzled with salted caramel sauce and topped with gelato

All Washed Down with a Coca-Cola Zero and Tap Water.

Everything Was Delicious.....I decided to go for the Twist on the Pizza Express Dough Balls with Added 3 Cheeses to Start! My Pizza with Tasty Sweet Caramelized Onions and added Chicken to make it a Meat Pizza. 😋😋😋 and I had a Hard Time Choosing my Dessert between 3 of Many Tasty Desserts. I Decided to Go for the Biscoff one after having the Delicious Biscoff Sundae back in December. I wasn't disappointed, it was Super Tasty 😋.

Manageress, Magda and her Team were so Hospitable and Nice and along with the Tranquil Surroundings of the Outdoor Inside Conservatory at this Pizza Express I had a Fabulous "Much Needed" Evening...

DO NOT WASTE YOUR MONEY USING THIS BRANCH OF PIZZA EXPRESS! I would give 0 stars if I could! Biggest waste of 15 odd pounds and totally inedible. I ordered the same Pizza from the Broadway in Wimbledon branch the day prior which was really tasty and well presented so I decided to order again but chose the Trinity Road branch due to delivery time being quicker. I was under the impression with Pizza Express being a chain this would make absolutely no difference.. oh how wrong could I be. The pizza I received from this branch was totally unacceptable. The pizza was flooded in bbq sauce to the point where every other ingredient was just floating around it in. Mozzarella cheese was non existent and the other ingredients had just been thrown on sparsely without being cut into edible sizes. To top it off, The pizza wasn’t even cut. Having just moved into a property and having no cutlery I didn’t think you could go to wrong with a pre cut pizza and after having had a pizza from the Broadway in Wimbledon the day prior which was cut, I didn’t think cutlery was necessary. Sorry but who doesn’t cut a pizza? The chef on duty clearly can’t be bothered to do his job and doesn’t deserve it! Really shocked at how different an order can be from simply using a different branch of Pizza Express, absolutely no...