Wimbledon Sewing Machine Co & Museum — Attraction in London

I mean this really deserves more stars but personally I was just less interested than I expected to be... Not enough inspiration for me to quite go from 'it's ok' to 'I liked it'. Subjectively, I don't think it's lacking in anything that you might expect other than more space. The audience were mostly older than myself, mostly female, but the staff were equally welcoming to me. The use of space is fair but it's tight, there is a minor leak from near a skylight. The story about the sewing machines is interesting and the cabinets and sets are all very well lit. There were modern bottles left on one of the sets which kind of ruined a picture opportunity. The carpet is tidy and the staff very helpful. There is also a video that plays if you really like this sort of thing. Really it's down to just personal taste but I think if you're reading this it probably means that you have a particular interest in things of this nature and if so I think you'll really like it here. I thought there might be more examples or seeing things in action and it would be great if you could use one of the machines... I think that would open up interest to a larger audience. Also it's free which obviously means it's incredibly great value for money. Should you go there with only a medium level of interest like myself? Maybe if you are nearby. It's open on the first Saturday...

Appalling!! This is what you can expect- the manager grabbing fabric out of your hands and telling you you can't buy it for no apparent reason.When you have bought 20 meters at least days before..The manager and staff are rude beyond belief! They also try to make defamatory comments about someone's character which is not only untrue, but when they care not to look at their own behaviour, they cannot expect to be treated differently than they treat others! Nobody would have any intention of ever setting foot in this so called shop or spending a penny more here. Oh and given their comment in response to what was a 1 word review with 1 star as none is not an option! - it had to be edited to include a truthful representation rather than their "idea" given they have no manners at all! So as far as lovely staff go! That's a joke to start with! Anyone reading this - PLEASE GO TO ANOTHER SHOP! Don't let these people push anyone else around and treat them like a criminal for simply wanting to buy fabric!! Oh and yes there are at least 2 other negative responses one other in recent days but of course it's the customers fault and not the...

For over 30 years I have been going to this organisation for all my haberdashery and the repair of my sewing machine. The gentleman who ran the sewing machine department was knowledgeable and I used to always recommend this as the place to go with any machine problems. However, since his passing this is no longer true. When I recently took in my sewing machine in for repair because the foot pedal was not working I was told that the motor had burnt out and I should buy a new one. I queried this with the manager when I finally got hold of him as the day I took the machine in to the store it was working perfectly - he insisted there was nothing that could be done with the machine, refused to refund the money that I had paid and was generally rude and unpleasant. I actually doubt the machine was even taken out of its case. Now that I have a new foot pedal from another, reputable, organisation my sewing machine is working perfectly. This is obviously not an organisation to go to if you want good customer service or...