PizzaExpress — Restaurant in London

Setting off from Central London to the outer wilderness of High Barnet was a shock to the system as the temperature seemed to drop by ten degrees, however, not even the cold could deter me from reaching my next destination on the quest to visit every Pizza Express in London...as I ventured far north. Welcome to the Barnet branch! This was a wonderful evening with close friends and one of my most enjoyable trips so far.... Quality of food: 18/20 The dough balls were deliciously warm and the garlic butter helped them to melt in the mouth. My Pollo Pesto with no mushrooms was delectable; it was lovely to have some variety in the texture of the pasta. Finally, the generous helping of chocolate brownie Dolcetti added the perfect finish with a heart-warming cup of tea! Atmosphere: 16/20 The high ceilings (although rather plain) gave the restaurant a fine acoustic and I found the interesting art work absorbing, including that of the great Elvis Presley. The wine bottle display shelf was impressive. This restaurant will shortly be undergoing refurbishment work but will only be closed for a brief period. Staff friendliness and efficiency: 19/20 I was impressed with how welcoming the staff were from the outset, including allowing me to lay out seven Cadbury Cream Eggs for my friends before they arrived. I was asked whether I would like a drink whilst waiting for the other guests and our waitress made us feel very welcome for the entire duration. Cleanliness: 17/20 The restaurant was clean and it was welcoming to find our table set up and ready to go with laid out menus before the booking time. The refurbishment will no-doubt help the development of the facilities and restaurant ambience. Overall enjoyment: 18/20 What can be better than an evening out with great friends and lots of laughter? Thank you Pizza Express, Barnet, for being host to a memorable evening. Final score: 88/100 (A) Excellent Next stop:...

We like going to Pizza Express because it's my son's favourite. We have been going to the High Barnet branch for many years now. Many things have changed over the years, including new management, who it seems, have prioritised making money over anything else, prioritising take away orders over customers who are seated in the restaurant and kept waiting for long periods to be served, between orders or even to pay the bill. This Thursday (4th July) the restaurant was packed to the brim. There were only two servers and the occasional manager ( I suppose) who was giving them a helping hand, two cooks and one female staff member who was largely dealing with takeaway orders. We were there to celebrate a special 85th birthday of a dear friend. One of the servers , who it seems is always angry/grumpy (in the many years I've been going there, he is always that way and his manner is very curt) when it came to paying the bill, when my friend tried to tap the card and the machine rejected the card. He just threw the card on the table saying not working and walked away. It was shocking to say the least that you would treat a customer this way instead of politely asking the customer to either try a different card or insert the card and use the pin as an alternative option. All in all, just a very disappointing in terms the quality of food, the amount of time one had to wait for the food and most of all, the quality of service! We are never going back there and I am writing this review in the hope that the management reads this review and get their act together - including hiring more staff(staff who are trained and well mannered) especially...

We ate there today (1st April) Food was great as always, we were seated but werent given any menus, so when the server came to take our drinks order I had to say we didnt know as we werent given any menu's bless him though we were told he was new so we werent annoyed. (Lovely young man, Black hair, longish sweep fringe, adorable smile) As it got busier the service got a little slower as expected, an older man took our starters & mains order, later we asked for a dessert menu's, then were left for about 20 minutes before my husband had to call our 1st server over (the lovely young man) as the server who took our main order was nowhere in sight, then a lovely lady with a head scarf gave us our desserts, she had a lovely smile and was very polite. Would have been 5 stars for all if it werent for all the waiting and lack of menu's. Note to the new guy: I used to work at a pizza express years ago, you will get there don't worry, you're...