RS Chicken & Pizza — Restaurant in London

I usually spend £30 a week on pizza from here but won’t be returning as disappointed with poor customer service. Numerous times I’ve ordered via phone and gone to collect but staff said they forgot. On my last order I was disappointed with the pizza as I get the same pizza everytime but on this occasion I was given the wrong toppings and a thin base pizza. I didn’t like the pizza at all. If any other business give you the wrong order they rectify as the customer shouldn’t have to pay for something they didn’t order. I offered to pay half the price on my next trip to buy a pizza but the staff refused and I told them I was an unhappy customer but he didn’t seem to care they were going to lose a customer when I said I wouldn’t return if they didn’t compensate me with half price pizza.

They’ve now lost a loyal customer that spent £150 a month with them. No loss of mine as I will go to tops pizza from now on.

Poor attitude and customer service. Very...

Waited a very long time for delivery. No driver. Latest arrival was 11pm. Arrived 11.10pm. Restaurant said food is ready when i rang at 10.50pm, driver arrived at 11 at restaurant and restaurant said food is NOT ready!l Restaurant is close to my home but i could not leave the house! It then arrived EXTREMELY COLD! How can the food be ready at first contact 10.50pm and then its not ready at 11.00pm when the delivery driver arrived to pick up the order! They said at 11.05 the food is not ready and we are preparing the food!!?? Then at 11.10pm the food arrives! Food was COLD not even slightly warm!! Very disappointing from...

Called for collection, said I would be 10-15 minutes but I went 20 minutes later (giving them some extra time because it was Friday night) and had to wait for my order to be prepared when I got there. Do better!

The woman that works there has some kind of passive aggressive attitude. If I hand you the money I expect it to be handed back to me. Not put on the counter like I’m some tramp! She also lied and said they don’t do delivery when I phoned??

Chicken and wings are decent. Burgers and pizza are pretty good. Stay away from the bbq wings not great at all. The chips are great, I always...