We have been coming to this establishment on many occasions and we had nothing but delicious and yet great service. With great embarrassment I faced today, Sunday 24th of March, after taking my partner for his birthday with the luck of service. The food took almost an hour. Sa soon as we made some equary due to my health issues where recently I had stomach surgery, I asked the if the food is to my requirement, to be fresh and I emphasised again on freshness I was reassured with a sniggering smile that they serve nothing but the finest food.
As the food arrived rather late as they were occupied with their friends table who arrived after us but they were served the food before us. We felt it is was more of a private function than a restaurant.
We we're seated opposite kitchen door where my partner noticed the lamb shank coming out of microwave.
I was very hungry and I started eating my partner didn't mention this to me because he didn't want me to go off the food, tasted very much like a microwave meal from supermarket.
After the meal I request a birthday song with a desert of the choice of baklava, once again I got reassured that they will put a happy birthday song , with uter disappointment the waiter put the desert in front of us and left in a hurry.
We couldn't saty in that place any longer as we felt not treated as valued customers .
I had to leave the restaurant immediately as I was in severe pain to get some fresh air and head home.
I asked for the bill I was shocked that I had to pay more than £10 service charge for an appalling experience at RUBA Restaurant.
On my arrival home I threw up all of the food as I couldn't hold it in. I felt very guilty and also costly that my partners day has been ruined by...
Read moreGreat food. As a lebanese person its wonderful to find a 'real' lebanese restaurant. Emphasis on the 'real' because so many restaurants these days try to market themselves as 'lebanese' with nothing to show for it. Ruba on the other hand has done a wonderful job and all the dishes i've tried were good. If i had to give some tiny small negative feedback it would be the following: Pricing; i know its London, but there are several high-end restaurants in the neighbouring area that are around 30% less. These are Mayfair prices. If it was cheaper i'm certain i would dining much more often. Kofta; It was good, but just very slighlty different taste from traditional lebanese kofta. I'm not sure what it is, it was still good and tasty but something very slight was different about the meat which makes the kofta 7/10 (still good, but i feel like if they used different source of meat it would be better) Delivery; Hope they partner with Deliveroo or Uber Eats or get more delivery drivers since they sometimes take close to 2 hours to deliver food on one occasion which was too long.
So overall, excellent real lebanese restaurant with fantastic presentation and attention to detail, with only very minor problems that i hope...
Read moreCame here with the other half to try some nice Lebanese food locally. We had the Farouj meshwi, which was fairly good and came with four potatoes and some leaves. At £18 it wasn’t particularly good value and no bread or sauces were provided (other than a garlic dip with the main). Given the mezes we’re quite pricy such as bread this was a shame as we didn’t want to pay over the odds for some bread which would normally come as complimentary in restaurants like this.
We also asked for tap water and the lady came along with a jug, poured our water and walked off with the jug which we were expecting to have all of which was a bit odd. It was nice to see Menebrea on draught and I enjoyed a pint of that too. All in all it didn’t feel too authentic and was aimed at locals from Tedders rather than providing a proper Lebanese experience and was a bit overpriced. The staff weren’t unfriendly as such, but weren’t overly welcoming and a bit standoffish. All in all it was adequate, but not worth the money so probably won’t return. I’d suggest heading to Edgware Road for a proper...
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