Visited recently and was disappointed with both the food quality and transparency. Ordered "Chinese Pappadam" listed under veg bites, but it seemed to be fried in oil previously used for non-veg โ noticeable from the yellow tint and residue in the oil. When questioned, staff initially insisted it was separate sunflower oil, but the taste and look suggested otherwise.
Despite us declining a second round, they served more pappadam fried in different oil, which raised further doubts. The main dishes lacked flavor and felt overlooked in favor of their "shovel" (tava or fast-selling) items, which seemed to be their primary focus.
Respectfully, more clarity and care in food preparation โ is expected. Customer trust matters, and food taste should never be secondary.
Better they can concentrate only on bulk orders and parties. Donโt cheat the customers.
Should we make a complaint about the...
ย ย ย Read moreWe Travel all the way from Ipswich to SinthuMahal just to experience the dine. Food was absolutely brilliant, we had the main magic platter include seafood and meat along with mogtail. The restaurant was clean and the services was brilliant the staffs are very friendly. It is worth for money and quality, I would highly recommend anyone to experience the food in SinthuMahal. Special thank you for the services and food! We really enjoyed!...
ย ย ย Read moreSindu Mahal delivers a consistently high standard of quality. The food is delicious and full of flavour, a true reflection of care and authenticity in every dish.
A special mention to Logi, whose service was exceptional. She was incredibly kind, attentive, and helpful throughout.
Highly recommend Sindu Mahal for both the quality of food and the outstanding service.
Tip; Request logi to...
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