Singapore Orchid — Restaurant in London

This was our first experience eating in a few weeks ago and I couldn’t feel more uncomfortable when we entered.

A very rude and disrespectful woman, (short blondish hair), she looked like the owner. She looked at me up and down and failed to say hello- a look of why we were there. When I told her I had a reservation- she was stunned and was very dismissive and after I said we made a reservation she was rather perplexed.

We were sat to the table and given one menu to start with…. ( they had a large group dining too- so took up all the menus). There was a nice gentleman who I believe took our booking who was friendly- that’s your lot!

Upon ordering, I had forgotten to order a small portion of egg fried rice and when I asked to place an order, the waitress who took our order snapped and said it will take a “long time”. It was for my 3 year old- rice is a staple dish, which does not involve extensive cooking (also pre cooked) I found this pretty unreasonable, how could you deny a child food- they didn’t want us there. You can't whip up a small portion of rice, she didn't want our custom.

The food in general was good- however the staff and ambience was abysmal. As an owner, you should be welcoming and friendly- the woman who greeted us- was far from this. She did not want our business as she was seen to pander to the large group of customers she had in the restaurant. A real shame, given this could have been our new local. Note the owner: don’t dismiss people who are coming to your restaurant, we are the people who keep your restaurant going.

I would really score this no stars for service or ambience. I feel discriminated by the...

The great thing about Singaporean cuisine for a large family with diverse tastes is that it was pan-asian before the term existed. One of the best things about Singapore Orchid, is that the cuisine is well prepared. Two of my children love Chinese food. Their sweet and sour chicken and chicken chow mein were perfect. They also loved the chicken satay. My wife, who loves Indian cuisine, found the claypot chicken curry with roti paratha too her liking. My daughter, who also has a preference for Indian and Thai cuisines found the curry king prawns to be spicy and tasty enough enough for her - which is a rare event. Her vegan boyfriend loved the vegan crispy duck and vegetarian (vegan) lamb curry. I enjoyed the Singaporean Chinese Fried Kway Teow.

The biggest surprise were the cocktails. Finally, an espresso martini that actually tastes of espresso. A peach cocktail whose name I do not recall was amazing too. They were the best cocktails I have tasted anywhere in the world. The waitress then told me that many customers come in just for the cocktails.

Great food, great cocktails, lovely restaurant, and excellent service. Ticks all...

Ordered from here for the first time yesterday, as a treat for my daughter. Money is a challenge at the moment so I was hoping for something special.

Very busy in the restaurant so was advised to order online. That was easy enough to do. Order time quoted was half an hour but it was more like 45 minutes, which was fine. Friday night and they were busy.

Ordered spicy chicken, egg fried rice and spicy shredded beef. The rice was good and the portion was enough for two. The mains were not good. My chicken was a breaded piece cut into portions, served with a hot sweet ‘chilli’ sauce. It was very sweet and sickly and had no spice at all. The chicken was flavourless and limp. My daughters beef was more batter than anything else. The beef inside was minimal, the pieces were chewy and tough. Again no flavour an hint of eastern spices or flavour. This tiny meal cost nearly £24. Disappointed does not begin to describe our experience. Will not waste my hard earned...