Smokey Jerk — Restaurant in London

The interior is minimal, and I don't mean in that Scandinavian way. It's a fuss free takeaway. I've heard rave reviews about the jerk lamb and I ordered it with the worry that they'd be out of it. Some places are like that, but I was in luck as the friendly lady smiled in recognition on my eagerness. I noticed they do a mixed meat combo, why not go for the jerk chicken as well I thought. I changed my order halfway through preparation and still she was most accommodating. I wonder why there are reviews where people moan about the lack of customer service at Caribbean eateries. I think it's a cultural perspective.

A deep filled hot to touch foil container arrived on the counter with the choice of jerk sauce and pepper sauce. The lamb had layers of smokey flavour with each chewy mouthful. It was a winner and dare I say even out did the ever popular jerk chicken. The chunks of meat sat on bed of rice and peas with a salad tucked in the corner. The shreds of lettuce and wedge of both cucumber and tomato didn't add anything to the meal, instead I would have preferred coleslaw but I don't believe that had it. Price wise it was marginally dearer compared to other local places, however the food was great and so was the service. Don't miss that yellow...

I like to give restaurants a second chance after trying them for the first time but I just can't bring myself to return to Smokey Jerkey and risk being given rice that is on the point of turning (I put the leftovers in the fridge overnight and in the morning, my fridge reeked of off rice.

The smoked jerk aroma coming for the takeaway fooled me into thinking I was getting the real deal. I was sorely mistaken. The jerk chicken and jerk pork were dry, tasteless and definitely not fresh which was more than disappointing, especially one of them was a large portion. And I went there on a word of mouth recommendation. I can only think it's been a while since they had eaten something from there. I didn't even get the salad but by the time I got my food, I couldn't wait to leave.

To top it off, I felt as if I was keeping the person who served me from his business. I've been meaning to follow up with the owner(s) but I haven't had the chance to. Maybe lunch times aren't the best time to pick up a takeaway from there but that's still no excuse for the poor quality of food served. I should have followed my instincts and walked out when I saw...

The food here is absolutely amazing. This is probably the best jerk chicken I’ve tasted in London. May I also mention that the portions are value for money. From the food aspect I don’t have no complaints and don't forget their jerk sauce. Every time I have ordered food there are a number of people waiting for the food, this speaks volumes regarding how good the food is.

I would like to give this please 5 stars BUT the slow and non-existent customer service really grinds on me. When you arrive you may not be greeted at all because some is at the back or if someone is at the front the screw face given is intense. The customer service could do with some improvement. Now the shop looks RUNDOWN… I am confused as why in 2018 the shop looks the way it does, it needs some upgrading a proper menu displayed.

This is my honest opinion because I want the shop to win and do well but please look at the takeaway shops around you...