Spice Garden - Bromley — Restaurant in London

Be careful when ordering from their website - Have been customers of this restaurant for a few years now and the food + service has always been very good - Website usually works well. However, we made an order recently using their website as usual - the order was successful and payment was taken - Delivery within 45 mins - We waited for over an hour only to realise that the restaurant had closed early and no food was coming. I had to wait until they reopened at 5:30pm the next evening when I agreed to accept my order for the previous evening but having an extra guest I would need to add an extra plain curry + rice. They still wanted payment for the extra dish even after leaving us without food the previous evening. I suggested that this should be free given that I'd already paid £58 for a meal that didn't arrive and hadn't even received an apology. Loyalty is not rewarded. Bit disappointed...

DONT ORDER IF YOU WANT YOUR FOOD ON TIME. Ordered our food at 5:35pm. Delivery said 6:20. At 6:50 our delivery was half an hour late so we called the shop and they said it would only be about 15 more minutes. No apology or anything. Half an hour later after this, I saw an email at 7:20 saying they had started preparing our food at 6:56, which was 6 MINUTES after I had spoken to them on the phone. I called them again to tell them how ridiculously long we had been waiting and the food obviously wasn’t even started when we spoke the first time. The man on the phone barely even apologised and repeatedly said it was on the way. In the end our food was over AN HOUR AND 15 MINS LATE. It finally arrived at 7:36, 2 hours after placing the original order. So ridiculous we won’t be...

No choice but to edit. Ordered online before they opened for 1st delivery Phoned 30 minutes after stated delivery and told order hadn’t been put through, yet payment taken. Although courteous and delivered quickly, unfortunately some items missing. No reimbursement or amends for it being much later than wanted. Such a shame. Just hope the service was better for all the people we recommended it to after the time before.

Ordered a take away to be delivered. If I was to use one word to describe what we ate, it would have to be outstanding. The food arrived piping hot and each element was delicious from the meat dishes through to the garnishes. We all agreed it was very tasty and will be ordered again....