The Kitchen — Restaurant in London

I entered with my family very happy and upbeat and left feeling so unhappy, unwelcome and unsatisfied. There was a strange atmosphere. The waitress put cutlery and napkin on our table in silence. No greeting, smile or comment made. Very unwelcoming. After eating we were left sitting with empty plates for 25 mins while other empty tables were cleared. Nothing to do with a possible excuse of staff shortage. There is no excuse for rudeness. The roast meat was tough very hard to cut and chew. Do not order! We left without our desert as we were starting to feel very uncomfortable - but we were still charged as it was a 2 course minimum. At the till when asked by the man/owner how it was we were honest but got no apology no emotion. I paid and then was asked if I wanted a receipt to which I said yes please, however they were not able to print one and the boss said they needed the one printed! I will NEVER go back. How can someone in the restaurant industry make people feel SO BAD. it spoilt our family lunch out. Sidcup is better than this - there are good people out there. No one has the right to make you...

The Kitchen has such a lovely vibe which I feel is lost in a lot of restaurant/cafes in todays age. We walked in and were greeted by the manager/owner who has such an open and relaxed character about him. The food was very fairly priced, and the quality was great; you can tell that each dish is prepared fresh and with good quality produce.

What I felt was the best thing about The Kitchen was the approach the staff have towards customers. The fact that the staff took time to talk to the customers in between waiting for orders or after they had finished. This made me feel like I had taken a step back in time. I didn’t feel that I was just the next transaction, I got the impression that the team really appreciate their customers and want them to feel at home. Something that I cannot praise enough!

Great price, great vibe, great food! Keep doing what...

Went for breakfast. Never experienced such a awkwardness in the restaurant. Two ladies working there at the time. Do you pay attention to customers or you think you are too good for the job? Asked twice for a glass of water for both of them never received it. I don't mind paying for it but never received it. Clearly asked for it. Some people want glass of water before their meal or just they want water simple. Where are your minds at... Had to go to the shop to get water after breakfast. Eggs Benedict served with ham.. They cheap out on this one. Some places serve it with crispy bacon or salmon this place simple ham from the supermarket which doesn't justify the price you pay. Suggestion would be pay attention to customers if they ask for water then please bring them water. If you have to pay explain it not ignore it and pretend that you did...