My recent visit to The Lighthouse Battersea was nothing short of a nightmare. What was supposed to be an enjoyable dining experience turned into an evening of frustration and disappointment, with the service being the primary culprit.

To start, it took a staggering 30 minutes just to place my order. The restaurant wasn’t even particularly busy, which made the wait all the more baffling. When I finally managed to order, the waiter managed to take down the wrong items, an error I only discovered when I reviewed the bill at my table.

This meant I had to queue for an additional 20 minutes just to rectify the mistake, further prolonging an already drawn-out process. The ordeal didn’t end there. They needed to refund me for the incorrect item and charge me for the right one, which turned out to be an excruciatingly slow process. By the time they finally sorted it out, nearly half an hour had passed—and yet, the correct dish still hadn’t arrived.

At this point, my dining companions had long finished their meals, and I was left sitting there with nothing. When I went to the bar to inquire about the delay, the barmaid casually informed me that the order had never gone through and that they couldn’t find me to complete the transaction. The absurdity of this statement is beyond belief, considering I was sitting right beside the bar the entire time!

What’s worse, there was barely an apology offered, as if such appalling service was to be expected.

As for the food, once I finally did receive it, I wished I hadn’t bothered. The roast was utterly mediocre—bland, uninspired, and massively overpriced for what it was. Having read some of the other reviews after my visit, I can only agree that the food quality does not justify the high prices.

In summary, the service was horrendous, the food was average at best, and the overall experience was one I wouldn’t wish on anyone. I strongly advise against visiting The Lighthouse Battersea. Save your time, money, and patience—go somewhere else.