Tim's Cafe — Restaurant in London

Not sure how this place has such a high star rating... they must be bribing customers for good reviews. The food was absolutely shocking. And when we went to pay the bill they tried to charge us nearly £45. The lady behind the counter was one of the rudest women I have ever met. Customer service was awful. Shouting at my partner and myself and threatening to call the police when we said the food was not worth £45. 3 meals and 3 drinks. Not once did they do a check back to make sure thr food was okay. And the food and drinks were bought out far apsrt from eachother so one person at our table was sat waiting for a while. They then magically brought the price down to £32. Which we reluctantly payed and left. This was our first time and we will never be revisiting this place again. If I could give 0 stars, I would. Please think before visiting this place.

Edit: The response the restaurant gave to this review is appalling. The lady behind the counter mustve been in her 50s dark hair. Was so disgustingly rude to us (I'm assuming she's the one that responded to this review). We didn't get the chance to speak to anybody about the food until we went to the counter as nobody came back to our table to check. And we had a very valid reason for not wanting to pay "the food was awful, cold and way overpriced and we had barely touched it. And for them to say we the lady wasn't rude to us is unbelievable. We have never experienced customer service like this.

Again please think before you visit this place. Their only saving grace was the milkshakes. Such a shame everything else was a...

A very nice small cafe. Decent selection of food. I typically will have one of their fill breakfast selections for lunch. Although most of the other patrons choose Tim's burgers. On more than one occasion I've heard customers go to the chef and compliment him on them. It's right on Sutton high street, opposite Asda. There are about 10 tables, a mix of 2 and 4 seated. The kitchen area is right in the open, but I've never been overwhelmed with cooking smells. I discovered Tim's about 2 weeks ago and I've been back once a week. As mentioned, it's a nice small place, perfect to grab a...

I had such a wonderful time at Tims Cafe after a day of shopping. The place is great! Atmosphere is energetic and the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell making the customers happy is their main priority. The fry up breakfast was pretty good and the bacon was...