Unity Cafe — Restaurant in London

The staff were really unfriendly, unhelpful and I left feeling overwhelmed. I paid an excessive amount for two cups of ice with a splash of juice but the cake was decent. I asked for no ice in my drinks but the cups were both filled to the brim with ice, when I asked again for no ice in the second drink, as the first was done, it was as if I asked for both the woman’s kidneys. The lid wasn’t on properly so the drink leaked on the counter, my buggy and the floor but I was offered no assistance at all in cleaning up, I had to keep asking for more tissue while staff looked at me, the one who served me then went out the back leaving me still cleaning. I had to suggest that I was given a different cup and even that seemed a huge task for the other person serving. We were awaiting AA breakdown to assist my daughter so I was going to Horizon on Leytonstone High Rd but I remembered the Unity was a similar distance in the opposite direction so I decided to try here. Had the staff been more welcoming to begin with, I would have probably brought more food as it looked nice but I value good manners and I would never visit here again. We visited on Friday...

I don’t usually leave reviews, but my experience at this café was so bad I felt compelled to warn others.

From the moment I walked in, the staff were rude, uninterested, and downright dismissive. No smile, no greeting – just blank stares and attitude like I was interrupting their day. I stood at the counter waiting while two of them were clearly gossiping and laughing about something, completely ignoring me.

When I finally did place my order, they got it wrong – twice – and acted like it was my fault. No apology, no accountability, just eye rolls and passive-aggressive comments. The barista slammed my drink on the counter without saying a word and walked off.

Tables were dirty, the vibe was tense, and the whole place felt like a chore for the staff to be in. How is a café supposed to be relaxing when the people running it make you feel like an inconvenience?

Honestly, I’ve had better service at a motorway petrol station. Avoid this place unless you want to be treated like trash for the price of a...

Hi! Have been surprised to see this hidden gem in Leytonstone. Been in one of the pub, situated nearby, and haven't noticed this cafe before. It’s so cosy! I’m very happy to find it, it’s not just pastries and coffee! I have breakfast and lunch. Food is very tasty, me and my son been here couple of times. There was soup, with gorgonzola, there was pastry with feta and spinach! Have freshly squeezed ginger and grapefruit juices. Asked for drink with no ice, so I get a full glass. Pleasantly surprised! Croissants and biscuits! Coffee! And so many other beauties! Also, I’ve noticed that a manager I guess, a young man, was working alongside his team, nonstop, what’s is rare. They usually doing paper job. So, it’s a good exemple from a leader- work alongside his teammates, so all is done at high standards. I’ve been with my baby and older son, been helped to get in and out, stayed comfortable and felt like at home! I’ll recommend and will come back...