Domino's Pizza - Maidstone - Loose — Restaurant in Maidstone

Awww this is to Kim an the lovely delivery driver thank u so much for your excellent service tonight - we regularly order from Pizza Hut and we’re always happy with the service but tonight was extra special - the phone was answered by the lovely Kim - I placed my order an was offered a really good deal to suit my hungry teens an was gifted a lovely cookie dough mini snack bag at the door upon delivery with your also very lovely an polite delivery driver . Note to future customers - these people also work hard alday and are on their feet alday so just to be wished a good day/evening goes along way . The gift was so sweet but so not necessary, your service alone was perfect but it was definitely put a smile on my children’s faces - so keep up the good work. PS myself an Kim also agreed that delivering alcohol with your pizzas would be an absolute genius idea 💡😉 x thanks...

We ordered a veggie deluxe pizza to pick up. We only live a couple of minutes away, but when I got home the pizza was already cold. The base and topping were both undercooked. And then I bit into a lump of melted plastic buried in the middle of a slice.

Domino's claimed to investigate but came up with nothing apart from an apology. Their offer of compensation was a 50%-off voucher with a minimum spend and a time limit. In other words, exactly the same offer they have on their website 365 days a year for every customer.

Avoid, unless you want to risk one of your kids choking on a...

Placed an order via the app. App showed the food was being 'checked' for 45 mins, so I rang the store. Was told my food was out for delivery. Waited another 30 mins, no food. Rang back to be told it wasn't actually out for delivery the first time, but now it was. Waited another 10 mins, food arrived and it was stone cold. Unsurprising, as it had now been over 1 hour since it was in the oven. Rang back a third time and was promised a full refund. I'm still waiting for the refund...