Domino's Pizza - Manchester - Wythenshawe — Restaurant in Manchester

Worst Dominos around. And worse that they dont care!!!!

Ordered food at 9:30pm and paid up front.

10:30 called store to chase order and were told it was out for delivery

10:35 call from absolutely useless delivery driver stating he was outside our property. Went outside no delivery. Called driver back who stated he was at reception!!! We explained we have no reception! He then said he was in the car park!!! Again we have no car park. He then started a game of eye spy asking could we see teams.. we explained we were nowhere near the tram lines. He then argued that he was here and we weren't!!!! LAUGHABLE

we then called the store no answer

Driver called again stating he had now found us!!!! Nope no where to be seen

Called store again no answer.... this went on!!!!!

11:15pm!!!! Called drivers mobile who was now back at the store!!!! I asked to speak to a manager who he put me onto!!!

Asked where our order was!!! "Manager" stated that the food was at the store do you want it?

I said why is it at the store? Well the driver said you had refused delivery!!!!! Out and out lie!!!!

The "manager" then said do you want your food!!!! I stated that I want a fresh delivery as my order and food was now two hours old and had been out of the store almost an hour.

I was told... we are closed so it will be the same food we cant make fresh

GIVE ME A REFUND!!!!

IF YOU CAN HELP IT AVOID THIS PLACE!!! THEY ARE USELESS!!! NO CUSTOMER CARE AND ARENT EVEN REMOTELY...

Actually embarrassing. I needed an order put in for a works party. It took 15 minutes to even get through on the phone. When I went to pick up the order the phone was just constantly ringing and no one was answering at all, which explains that. I was quoted two hours for four pizzas. After walking in I stood there for a full ten minutes while three members of staff worked in front of me and not a word from one of them. I had to wait another 10 minutes after that for the food to be ready, despite the fact that I had ordered ahead and was told to collect at this exact time. During this time several customers were turned away, the employee referring to the screen and saying it was impossible to do anything in less than an hour. Multiple people were walking out. Customer service was atrocious, with people waiting over ten minutes before someone even spoke to them to let them know how long it would take.

Obviously this place is massively understaffed and whoever is managing it needs to sort their act out. I can't be bothered with ordering from here again seeing as it takes so long to...

Absolutely grim! Domino's is supposed to be something I look forward to every once in a while, and the last few times I've ordered from this store it's been bad. It's like the manager keeps the base sauce under lock and key and hands out a thimbleful at a time. The last few times I've ordered only had a thimbleful of sauce on my pizza turning it into a sort of greasy cheese on toast, which is not what I expect from Domino's. I can't understand why this specific store is so stingy. Avoid this store. They do not understand how...