IMPASTO PIZZA MCR — Restaurant in Manchester

Looks good when you walk in, decor looks the part, even the 'pizza oven', but that's where it stops.

The oven is actually gas fired, not a genuine pizza oven, the ingredients are all the frozen stuff you get at cash and carry, with generic methods, even the dough is quick yeast commercial grade, its a disappointing charade, nothing genuine Italian about it including staff.

Now the customer service isn't great, they tell you ten minutes then just forget about your order as they potter around, there are more than 4 staff in but no-one is assigned simple pizza prep jobs, when 15 minutes later you ask that its been longer than 15inutes and why is my order not even started - the supposed busy body who acts the boss - mumbles and is rude to you - all the while you are still there, then they make your order squeezing each ingredient but still mess it up, then serve you bland food, not happy, the facade doesn't match the product, such a shame, another generic calamity in the food industry.

Not for those who enjoy good pizza, or flavour in their...

Avoid this place. We had a horrible experience here. The food was terrible. But the worst part was the delivery driver harassing us at 1am because he couldn't locate his delivery bag. After we told him to go home, he left but this was still worrying. The next day, the delivery driver constantly harassed a Sister saying she needs to return a '£300' delivery bag, which we did not have. No reason for us to take a silly bag but how does someone lose it straight after a delivery???? He kept going and in the end she had to block the number for him to stop. Later she received a call from the shop to harass us even further. Telling us we need to either help locate the bag or return it (once again, we kept saying we did not have it). Even offering us a refund as the bag was now worth '£500'. We constantly told them we do not have a bag but they kept going on and on with harassing us.

We advised we can get police involved and suddenly they didn't want police involved. Definitely something dodgy...

Absolutely horrendous. I wouldn't feed this to a child dying of hunger. Even they would complain. No amount of expletives can personify exactly how I feel towards this nigbtmare-ish place.

Let's start with the parmesan chicken strips. Unless I woke up today and parmesan changed to grated cheddar, this was misleading.

Thereafter, the chicken wings. These wings had enough honey to satiate the beehives of Africa. The chicken died for nothing; I certainly never enjoyed them.

The potatoe wedges. Yes. I included an E at the end because they tasted like toes. £5 a portion. That's a bigger robbery than the great London heist.

The pizza. Let's not start. Shocking. Distrusting. Disturbing. If I got it for free, I'd still feel robbed. I'd rather have had a £3 tesco meal deal; at least that way, my heart is not broken.

To conclude, I hope this takeaway's presence on Cheetham Hill also concludes. If it was physically possible, I would kick this place straight off the hill and...