The Welby — Restaurant in Melton

Saturday 22 July. Met friends for lunch. We have been to the Welby many times when visiting Melton Mowbray. No booking but lady found us a table for four, which she cleared and wiped over. However, the table was tacky, on the floor under the table there was food and a fork. The seats were worn and tatty. At the bar we ordered cokacola, only large glasses on offer but the lady did show us a smaller glass and explained even though it was smaller it would be the same price as the larger ones. So the Hungry Horse are quids in on that one! Food... compared to previous visits all I can ask is 'What happened?' English Breakfast - it looked sorrowful on the plate, THE sausage was overcooked, the toast was hard and crispy with hardly any butter provided. I think you must have counted the baked beans as there was barely a desert spoonful. Where was the tomatoes? The crowning glory was the small 'rubber' like button mushrooms! Chicken Curry - that looked even worse. The sauce was runny, small portion compared to previous visits and actually had to ask for the poppadoms. Lasagna - Burnt! Tasted burnt too. It went back to the kitchen. The new dish of Lasagna was only slightly better. The pasta was overcooked to the point of the dish looking and tasting like mince & mash potatoes. Never seen chunky cut cucumber and tomato before. Child's Meal - Chicken nuggets, Chips & Peas. Looked ok although the nuggets appeared dry. The desert... Spoonful of tinned fruit topped with two fresh strawberries. Strawberries were fine but she didn't like the tinned fruit. All in all a very disappointing visit and an experience we won't be repeating. NOTE: had to leave one Star to leave this review when actually you aren't even worth a star! The staff front of house and the bar were doing their best but are being let down by the 'chef' and management. They and the customers...

Update** Even worse! I was sent a voucher for the terrible service by their manager. I was pregnant and on holiday and asked how long would the £10 gift card last as there was no date given and it would be a while before we came down again, with no reply. Came 200 miles here today and they would NOT honour it! The manager herself would not take it and made excuses and even tried to give 33% off instead of the £10 off I was given. No end date on the coupon. Two bad experiences now. Absolutely ridiculous!

Really really bad! The food had been sat around. The mash potato was solid and brown and had to be sent back, it came back still solid. The veg was dry from sitting around. Both my mother in law and father in law had the same thing and couldn't eat it. Ordered the candy mania but there was no cookie in it and they knew and charged us and didn't tell us. There was half the amount in there compared to the other peoples one we saw but we were charge full price. I would NOT recommend! No apologies for the missing parts of the dessert. Really bad.

(Update) I emailed the Welby, after they commented below asking me to, they re-asked what was wrong in their email and then they never replied again after I...

This place is a decent and a well fit food restaurant that also serves as a good bar. So they have it split in half, bar side and food side, this is very convenient and well thought out. Food side is the most kid friendly place and it serves well for them. They have an outside play area that's really nice and is safe for any smart kid. The restaurant is always clean, sure kids drop food but that's not the bar or staff fault and should be expected. Just as if the family next to you is loud and rude, its not the pubs fault, stop blaming them. The food itself is amazing and serves well, it sells as it shows, also it's sold at a very decent price that we appreciate as a "special occasion" establishment for a large working family. Although my granddad goes there regularly to drink and watch football, it cheers him up. Granted he's drunk after a print but I assume the happiness is real so its great for a decent drink too. The fact my granddad came home from your pub and called me a parasite is not your fault. I'm just a parasite grandchild. Still...