I visited this branch I believe 29th November. I was with my son who is 4 and on the pathway to being diagnosed as autistic/adhd and my friend. We only visited to get a couple of milkshakes just to have a sit down and a catch up. I could only really afford one milkshake so I ordered a strawberry as I knew that’s the only one my son would drink. The guy who served us overheard me telling my friend how much I liked the biscoff shake but I couldn’t order it as I knew my son wouldn’t even entertain the idea of trying it. To my surprise when my order number was called, the server handed me two cups, he explained he overheard me and told me he had made a biscoff shake for me and made just a small amount of the strawberry shake for my son. I was absolutely gobsmacked at this lovely and thoughtful gesture. I thanked the colleague and was honestly almost in tears about how nice it was. I didn’t get the guys name but he was probably in his early 20’s. He is an absolute credit to the store and because of him I would 100% recommend this site to others. Of course it goes without saying that the milkshakes were delicious ☺️