Disappointing visit after potential new ownership?
I recently revisited this Italian restaurant for the fourth time, and unfortunately, it seems things have changed significantly, perhaps due to new ownership. My last review was a glowing 5 stars, praising the exceptional food and cozy atmosphere. However, this visit was extremely disappointing.
The pizzas, which were once the best I've had outside of Italy, were dry and overcooked. The quality and flavor that previously set this place apart were nowhere to be found. It was a stark contrast to the wonderful experiences we had in the past.
I'm saddened to say that this visit did not live up to the high standards the restaurant once had. Here's hoping they can return to their former glory, but for now, I can only give them 2 stars.
Below is my previous 5 star review for this restaurant for 2023 My experience at this Italian restaurant was nothing short of exceptional.
From the moment we entered, the cozy atmosphere and charming decor set the stage for a fantastic dining experience.
The menu boasted a great range of Italian dishes and attentive staff ensured a great evening. The food itself was outstanding, and I have to say this was the best pizza I’ve had outside of Italy. This restaurant effortlessly earns a well-deserved 5-star rating for delivering an outstanding blend of ambiance, service, and, most importantly, great Italian food.
I highly recommend it for anyone seeking a true...
Read moreOverall, I was really impressed with eatPIZZA. The atmosphere was cozy and inviting, with warm lighting and friendly staff. The restaurant had a nice mix of seating options, including booths and a basement area for more privacy.
But of course, the most important thing was the pizza itself. And I have to say, eatPIZZA did not disappoint. I ordered a pepperoni pizza to share with some friends, and it was delicious. The crust was crispy and had just the right amount of chewiness, and the sauce had a rich tomato flavor that complemented the toppings nicely. The cheese was gooey and melty, and the pepperoni was crispy around the edges.
One thing I particularly appreciated about eatPIZZA was their willingness to customize our pizza order. One of my friends is a vegetarian, and they were happy to add some veggies on top of a Margherita. And they were happy to accommodate a couple of other minor tweaks we requested as well.
Overall, I would definitely recommend eatPIZZA to anyone in the area looking for a great pizza experience. The prices were reasonable, the service was friendly and accommodating, and most importantly, the pizza was delicious. I would...
Read moreThe food was delicious and a 5 star. The staff were nice and the service was okay. The only reasons we didn't put 5 were the following two points:
We weren't told about the Sunday prices being different from the menu. We only found that out on our bill and then when we left we saw the poster on the window (away from the direction we came into the restaurant - so we didn't notice it at the start). It would have been nice to be told prior to ordering.
While seated, they were organising the tables, which is obviously fine, but instead of being quiet the person threw down a large handful of cutlery onto a table in preparation for putting it on all the other tables. I accept the atmosphere wasn't a romantic one at the time as it was during the day but there were still people eating and in conversation.
Overall, they are minor things and probably doesn't happen often. Just thought I'd feed back in case it helps. The staff were friendly and the food was great. The prices did seem high but the quality and taste backed it up and they were worth the money. I would definitely go back when I'm...
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