Shera — Restaurant in North Tyneside

Rang last night with an order for the family for collection and was told it would be half an hour. Arrived at the restaurant to pick up and made payment. The waiter walked away and so eventually I asked where my food was before being told that the chef was out doing deliveries so hadnt even started cooking our order yet. Was told the chef would instead cook it and deliver it to us after he returned to the restaurant within 30 MORE minutes. A wasted trip. It didn't arrive for over another hour (i had called to cancel but was told it was on its way) and when it did finally arrive the driver laughed at our obvious disappointment with the service. He did promise £10 discount from our next order. However tonight upon placing my order that changed to 10%, he continued to haggle and barter rather than honouring our agreement and basically tried to get as much money from me as possible before I cancelled my order. £2 discount! No thanks. My parents and I were regular customers under the previous ownership for 30+ years so I am highly disappointed that I will not...

It's not very often I write a review but I was appalled by this place.  I ordered  chicken tikka,  sheek kebab and  madras sauce on the  side with a nan bread. Poppadoms came whilst I browsed the menu and realised the condiments for the poppadoms were a record £3.80!...the sheek Kebabs tasted unlike anything I have ever tasted, I took one mouthful, chewed, should I swallow?... disgusting!? spat it out in a napkin. I ate a tiny bit of the chicken tikka which wasn't even  mediocre. I had my fill from dipping the nan bread in the sauce. I was having a lovely time here in Newcastle as I'm from Birmingham, this really put a downer on me. When the bill arrived it was £1 more than what was written on receipt.....when I questioned this, the waiter said this was for the glass of tap water and that it's not up to him that I'm charged for it! I was absolutely disgusted that anyone could be that desperate for money.... ...horrible experience. They're not even Indian's. Giving...

One of the best experiences I've had the pleasure of experiencing in the North East.

I've been looking for a good Indian place for a while now, to no avail. I came across this place on Just-Eat and thought I'd try going in for a pleasant dining experience rather than a takeout. The food was amazing, the closest thing to a true Indian Cuisine experience I've ever had. The customer service was superb, with the waiter taking a keen interest in making my experience as pleasant as possible.

All in all, one of the best experiences I've had in the North East when it comes to Indian cuisine, would...