The Greenhouse, Tynemouth Park — Restaurant in North Tyneside

Played mini golf today with two families and 4 kids. A kids drew Nd won free icecream off the lad ( who was great) running it. Kids went to cafe to claim prizes and a woman who worked their kicked right off stating they could not all have win and refused the kids there prizes. She ignored all adults attempting to speak to her. I spoke to her and she denied everything and was the rudest person I have ever dealt with, so I told her to stick her ice creams and told a nosey Parker customer to keep her nose out also as she was interjecting for some unknown reason. Kids were crying over the whole thing. Manager also came out and he was as much use as a chocolate fire guard stating he can't believe the children ALL won prizes. Customer service skills 0 Customer interaction 0 Rudeness 10 Totally ruined our day I would advise never to go here as we won't EVER be going back again. All this over a couple of small...

Good location set inside Tynemouth Park which has plenty to keep kids entertained. Decent menu serving a good selection of breakfast, brunch & lunch items. Sat outside where they do have heat lamps but no wind breaks unfortunately. Table also wasn't cleaned down properly before sitting down. Had the Fish Finger Sandwich in Ciabatta with chips on the side. Sandwich was nice, chips were average. Service somewhat lacking with other people on the tables order not being put through leading to us eating seprerately. Also wasn't brought any cutlery, napkins or condiments which was disappointing. Would find it difficult to recommend unless there was an...

The Greenhouse cafe, the front of house staff didn't seem to know what they were doing or be aware of the new Covid laws regarding table service, when I mentioned this, I was met with a "What do you expect us to do about it?" response. How about advise customers of the law. Also, other people's food an napkins left on tables, I saw a dog jump up and put its paws on a table, in front of a senior member of staff, but this wasn't cleaned either. Plus, the ladies and gents toilets are closed, so everyone must use the disabled toilet, which has no toilet seat, to the detriment of all female (and some...