Artigiano — Restaurant in North Warwickshire

I really enjoyed the cake and coffee, but unfortunately, the customer service let the experience down. I stood waiting for at least 10 minutes without so much as a greeting from the staff. The barista making coffee saw me but didn’t acknowledge me or say hello, which felt quite dismissive. Meanwhile, the floor staff appeared more focused on chatting with a group of friends than helping customers. I felt unwelcome and ignored.

When I was finally served, my order was forgotten and I had to follow up just to get the cake I paid for. It’s a shame, because the cake and drink were lovely, but the lack of basic courtesy and attention to customers means I won’t...

Having seen the reviews and how good they are we decided to give it a whirl for the first time. Sadly our experience was the total opposite and perhaps not the norm but that doesn’t diminish our disappointment. We ordered a couple of coffees and a Danish pastry. Having sat for around 20 minutes and watched a number of customers come in and be served almost immediately. When we spoke to the waitress it was clear they had forgotten our order completely, they didn’t know what we had ordered or how much we had paid. We had a refund and left with a somewhat half hearted apology. Sad really as we were looking forward to it based on previous reviews,...

Beautiful coffee shop. We sat in what felt like comfy armchair thrones. It is just like sitting in someones front room. So lovely to see a dog friendly one, we do not have a dog at the moment but love dogs so it was brilliant to enjoy a lovely drink and other peoples dogs! We could have spent the whole day in here with rigsby, lola and nelson to name but a few of the dogs we met today and their lovely owners too. Toilet really nice, and clean just knew wouldnt disappoint too. Really enjoyed our visit we will definately go in again before we travel on the canal to our next destination. This made our day, our...